NSP 10.2.1.1.0 Upgrade Failed To Kick Start While Executing Application Upgrade Script.

Asset ID:	1-72-2398659.1
Update Date:	2018-05-14
Keywords:

Solution Type Problem Resolution Sure

Solution 2398659.1 : NSP 10.2.1.1.0 Upgrade Failed To Kick Start While Executing Application Upgrade Script.

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.2.0 and later
Information in this document applies to any platform.

Symptoms

Upgrade failed to kick start due to non creation of wallet.

Changes

There are changes in DB versions from 11g to 12c which is the cause of the issue.

Cause

The cause of the issue is non compatibility of 11g and 12c for wallet.
The non compatibility between 11g and 12c forcing the upgrade script to re-create the wallet. Even in wallet creation, the wallet tried to restore itself from the backup directory. So again causing wallet getting restored with old credentials.

Solution

Please try the below steps:

cd /u01/app/oracle/product/12.2.0/dbhome_1/wallet

rm -rf * (Please take backup before delete)

su - oracle

mkstore -wrl /u01/app/oracle/product/12.2.0/dbhome_1/wallet -create

Enter wallet credentials:

mkstore -wrl <wallet_location> -createCredential <db_connect_string> <username> <password>

sqlplus /@NSP

exit;

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