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Asset ID: 1-72-1936921.1
Update Date:2017-01-12
Keywords:

Solution Type  Problem Resolution Sure

Solution  1936921.1 :   IxpBuild Log Contains Error about Access Rights on PDU Directory  


Related Items
  • Oracle Communications Performance Intelligence Center (PIC) Software
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec PIC
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We are not able to access /pdu_1 or  /pdu_2 as cfguser from pdu server and its link /usr/TKLC/TKLCixp/pdu/mnt_1b1 or /usr/TKLC/TKLCixp/pdu/mnt_1b2 as a cfguser from base server

In this Document
Symptoms
Changes
Cause
Solution


Created from <SR 3-9691151738>

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 6.6.4 and later
Information in this document applies to any platform.

Symptoms

Getting "no data" in PDU and full decoding after executing query on a session in Protrace.

Or

Getting following error message in the build logs when process was trying to access one the pdu partition created on pdu server.

1006:094912.167 PDM2 Directory /opt/TKLCixp/pdu/mnt_1b2 doesn't exist or doesn't have RW access rights [11845/PdmStoragePath.cpp:112]
1006:095000.010 DF1 Last in: 09:49:58 (2), last out: 09:49:52 (8). List size: 47378. Input: 13 Mbps [11873/DfThread.cpp:748]
1006:095100.018 DF1 Last in: 09:50:58 (2), last out: 09:50:52 (8). List size: 47364. Input: 13 Mbps [11873/DfThread.cpp:748]
1006:095200.012 DF1 Last in: 09:51:58 (2), last out: 09:51:52 (8). List size: 52380. Input: 13 Mbps [11873/DfThread.cpp:748]
1006:095213.119 PDM2 Directory /opt/TKLCixp/pdu/mnt_1b2 doesn't exist or doesn't have RW access rights [11845/PdmStoragePath.cpp:112]
1006:095300.012 DF1 Last in: 09:52:58 (2), last out: 09:52:52 (8). List size: 46730. Input: 13 Mbps [11873/DfThread.cpp:748]
1006:095400.012 DF1 Last in: 09:53:58 (2), last out: 09:53:52 (8). List size: 47863. Input: 12 Mbps [11873/DfThread.cpp:748]
1006:095500.021 DF1 Last in: 09:54:57 (3), last out: 09:54:52 (8). List size: 51151. Input: 13 Mbps [11873/DfThread.cpp:748]

Changes

PDU partitions were recreated because of a hard drive problem.

Cause

/pdu_2 and write.enable had following owner and permission instead of cfguser and cfg.

-rw-rw-r-- 1 root platcfg 29 Sep 13 00:34 write.enable
drwxr-xr-x 3 root root  4.0K Sep 13 00:34 pdu_2

Solution

As per standard, /pdu_2 and /pdu_2 on base server have owner cfguser and group cfg. Also,write.enable files in these partitions should have owner and group cfguser and cfg.

Change the owner and group of partition and write.enable file will provide access to these partition as cfguser to all processes for storing pdus in that partition

[root@ixp0001-1b ~]# chown cfguser:cfg /pdu_2
[root@ixp0001-1b ~]# chown cfguser:cfg /pdu_2/write.enable
[root@ixp0001-1b ~]# chown cfguser:cfg /pdu_2/lost+found
[root@ixp0001-1b ~]#

 


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