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Asset ID: 1-72-2239334.1
Update Date:2017-11-27
Keywords:
Solution Type  Problem Resolution Sure

Solution  2239334.1 :   IMF Discover Application Not Working After the Hardware Migration  

Related Items 
    

  • Oracle Communications Performance Intelligence Center (PIC) Software
    •  
Related Categories 
    

  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec PIC
    •  






In this Document


Symptoms


Changes


Cause


Solution



Created from <SR 3-14382781551>


Applies to:  

Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.1.0 and later
Information in this document applies to any platform.



Symptoms


There is an error "Unable to connect host - X.X.X.X (Bad password, Please contact system administrator) while discovering new IMF servers:


 Error message


Changes


IMF servers have been migrated from TEKIII to HP Gen9.


Cause


The IMF servers were installed using NSP frontend IP in the bulkconfig instead of the backend IP address.


Customer firewall are blocking some ports required for the discovery


Solution


Follow the PIC maintenance guide chapter 6.3 Acquisition subsystem IP Change Procedure.



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