Diameter Signaling Router (DSR) - MP Failed to Upgrade to 7.0.1

Asset ID:	1-72-2079886.1
Update Date:	2017-01-23
Keywords:

Solution Type Problem Resolution Sure

Solution 2079886.1 : Diameter Signaling Router (DSR) - MP Failed to Upgrade to 7.0.1 - Invalid Chroot State

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.0.1 and later
Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.2.0 to 10.2.0 [Release 10.0]
Information in this document applies to any platform.

Symptoms

MP failed to Upgrade to 7.0.1, passes the verifyUpgrade script but when you initiate upgrade it fails.

Cause

MP failed to Upgrade to 7.0.1, passes the verifyUpgrade script but when you initiate upgrade it fails.

1447669934:: ERROR: We are in an invalid chroot state:
1447669934:: ERROR: Sysimage Chroot Detected!
1447669934:: ERROR: We are in an invalid chroot state:
1447669934:: ERROR: Sysimage Chroot Detected!
1447669934:: ERROR: We are in an invalid chroot state:
1447669934:: ERROR: Sysimage Chroot Detected!
1447669934:: ERROR: Unable to determine current chroot state!
1447669934:: ERROR: Unable to set new chroot state: CHROOT_DONTCARE
1447669934:: ERROR: Could not initialize objects data!
1447669934:: ERROR: CLASS: Upgrade::EarlyPolicy::AppWorksEarlyChecks
1447669934:: ERROR: Could not load Upgrade::EarlyPolicy::AppWorksEarlyChecks rules object!
1447669934:: ERROR: Could not create application package dispositon rule object!
1447669934:: ERROR: Could not load application package disposition rules
1447669934::ERROR: Early Upgrade Checks Failed!

Solution

Remove the "export UPGRADE_CHROOT=/mnt/ugchroot" line from /var/TKLC/log/upgrade.info and remove the /mnt/ugchroot directory if it exists. This will get around the "Sysimage Chroot Detected!" error.’

The following suggested steps cleared the issue and upgrade was attempted successfully without the need to re-IPM the blade

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