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Asset ID: 1-72-2269537.1
Update Date:2017-11-12
Keywords:

Solution Type  Problem Resolution Sure

Solution  2269537.1 :   In NSP CCM, Unable To List Sessions With Enrichment  


Related Items
  • Oracle Communications Performance Intelligence Center (PIC) Software
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec PIC
  •  




In this Document
Symptoms
Changes
Cause
Solution
References


Created from <SR 3-14887925401>

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.1.0 and later
Information in this document applies to any platform.

Symptoms

It is not possible to list all sessions associated to an enrichment file.

Following exception can be found in application.log (extract):

...
Caused by: java.lang.NullPointerException

at com.steleus.nsp.config.system.ejb.ixp.DataflowProcessingFacadeBean.getSessionIdsForEnrichFile(DataflowProcessingFacadeBean.java:7283)
...

Changes

 

Cause

This is due to bug 25983051.

Solution

Following workaround can be used:

  1. Deassociation any KPI associated to the session. This should delete operate process.
  2. In NSP CCM, add enrichment
  3. In ProTraq/KPI application, associate sessions to KPIs  

References

<BUG:25983051> - CCM ENRICHMENT FILES MENU DISPLAYS SYSTEM ERROR

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