Management Server (MGMT)/NSP Shutdown and Automatic Restart on Boot Fails

Asset ID:	1-72-2213605.1
Update Date:	2017-11-27
Keywords:

Solution Type Problem Resolution Sure

Solution 2213605.1 : Management Server (MGMT)/NSP Shutdown and Automatic Restart on Boot Fails

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.2.0 and later
Information in this document applies to any platform.

Symptoms

Two symptoms exist:

When nspservice is stopped, the command will never finishing.
When the server is rebooted, the NSP GUI is not coming back.

Changes

Cause

One of the instance is not stopping because of Weblogic Bug 9376508 - WLS 10.0MP2 - WLST SHUTDOWN() ALWAYS DOES A FORCE SHUTDOWN EVEN IF FORCED=FALSE.

In the nsp1a. log or nsp1b.log the following message:

#### <[ACTIVE] ExecuteThread: '13' for queue: 'weblog can be seenic.kernel.Default (self-tuning)'> <> <>

For the automatic restart, it is due to Weblogic starting before the oracle database is up.

Solution

Replace the scripts stoptekelec.sh and startNSP.sh in the directory /opt/nsp/bea/user_projects/domains/tekelec/

-rwxr-xr-x 1 tekelec tekelec 9643 Dec 8 08:46 startNSP.sh
-rwxr-xr-x 1 tekelec tekelec 2970 Nov 10 11:12 stoptekelec.sh

Important notes:
- Modify the ADMIN_ADDRESS value in the stoptekelec.sh script
- Take care to keep the same ownership and rights

References

<BUG:25245681> - NSP IS NOT AUTOMATICALLY RESTARTING
<BUG:25056950> - WEBLOGIC INSTANCE ARE NOT SHUTTING DOWN
<BUG:9376508> - WLS 10.0MP2 - WLST SHUTDOWN ALWAYS DOES A FORCE SHUTDOWN EVEN IF FORCED=FALSE
<NOTE:1331050.1> - WebLogic 10.3.4 - Admin Server With EM Fusion Middleware Control Application Hangs During Graceful Shutdown

Attachments

This solution has no attachment