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Asset ID: 1-72-2193804.1
Update Date:2017-11-12
Keywords:
Solution Type  Problem Resolution Sure

Solution  2193804.1 :   OCPIC Upgrade Oracle Backup Partition is Missing After upgrade_weblogic.sh  

Related Items 
    

  • Oracle Communications Performance Intelligence Center (PIC) Software
    •  
Related Categories 
    

  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec PIC
    •  






In this Document


Symptoms


Changes


Cause


Solution




Applies to:  

Oracle Communications Performance Intelligence Center (PIC) Software - Version 9.0.4 and later
Information in this document applies to any platform.



Symptoms


Directory /opt/oracle/backup is empty and is not listed in "mount" output.


Changes


System is upgraded: /mnt/upgrade/upgrade_weblogic.sh was run.


Cause


/opt/oracle/backup is ext4 instead of ext3.


/var/TKLC/log/upgrade/weblogic.log shows:




EXT3-fs (sdd1): error: coultn't mount because of unsupported optional features (240)
mount: wrong fs type, bad option, bad superblock on /dev/sdd1,
missing codepage or helper program, or other error
In some cases useful info is found in syslog - try
dmesg | tail  or so




Solution


Change /etc/fstab to correct file system version:


    

  1. Checkout file:
    

    rcstool co /etc/fstab
    

    2. 

  2. Edit file and change /opt/oracle/backup line from ext3 to ext4
    3. 

  3. Checkin in:
    

    rcstool co /etc/fstab
    

    4. 

  4. Mount partition:
    

    mount /opt/oracle/backup
    

    5. 

  5. Verify it is mounted and backup is present:
    

    ls -l /opt/oracle/backup
    

    6. 

  6. Proceed to next steps in upgrade documentation
    7. 



 



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