Oracle Communications Performance Intelligence Center (PIC) Software
 

PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec PIC
 

In this Document

Symptoms

Changes

Cause

Solution

References

Created from <SR 3-10791202571>

Applies to:

Symptoms

NSP is not stable. When using the NSP applications a popup frame is opened with error message "An internal error has occured". When the user click on the "details" button, the following exception is displayed:

Changes

The NSP has been recently upgraded to PIC 10.1.

Cause

In PIC 10.1, TPD is now 64 bits with new operating system limits for security purposes. This new TPD limits the number of files and processes a linux user can allocate. In certain cases this limit can cause memory allocation problem with the NSP applications.

Solution

To fix and avoid the issue the security limits must be increased, the following procedure must be applied on the 1box server or on Weblogic 1 and Weblogic 2 servers in case of 4 box:

1. Log on as root user
2. Check out the limits.conf file:
   rcstool co /etc/security/limits.conf
3. Edit the content of /etc/security/limits.conf and modify "* soft nofile 1024" to "* soft nofile 4096".
4. Check in limits.conf file:
   rcstool ci /etc/security/limits.conf
5. Check out the /etc/security/limits.d/90-nproc.conf file:
   rcstool co /etc/security/limits.d/90-nproc.conf
6. Edit the content of /etc/security/limits.d/90-nproc.conf and modify "* soft nproc 1024" to "* soft nproc 4096"
7. Check in the /etc/security/limits.d/90-nproc.conf file:
   rcstool ci /etc/security/limits.d/90-nproc.conf
8. Reboot the server

References

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