Mediation Logs are Not Created - Performance Intelligence Center (PIC)

Asset ID:	1-72-2107428.1
Update Date:	2017-11-27
Keywords:

Solution Type Problem Resolution Sure

Solution 2107428.1 : Mediation Logs are Not Created - Performance Intelligence Center (PIC)

Applies to:

Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.1.5 to 10.2.0 [Release 10.0]
Linux x86-64

Symptoms

Mediation logs are not generated

Cause

By default logs files are written in /u01/app/oracle/IXP/IXP directory which is not existing after the default installation procedure.

Solution

Create and update the log directory.

# mkdir -p /var/TKLC/log/ixp
# chown oracle:oinstall /var/TKLC/log/ixp
# su - oracle
$ export ORACLE_SID=IXP
$ sqlplus / as sysdba
SQL> CREATE OR REPLACE DIRECTORY TKLC_LOGS AS '/var/TKLC/log/ixp';
SQL> exit

Patch 22969209 can also be installed to fix this issue.

References

<BUG:22636641> - LOGS FOR MEDIATION SERVER DATABASE JOBS ARE NOT GETTING CREATED
<NOTE:2028670.1> - Mediation Data WareHouse Server (DWS) on Third-Party Server Installation Guide for Performance Intelligence Center (PIC) products
<NOTE:2118743.1> - Which Performance Intelligence Center (PIC) 10.2 Patches to Update and How to Install Them ?

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