| Problem Document
|
Synopsis
|
Last Modified Date
|
| 2404292.1 |
Diameter Signaling Router (DSR): Showing Wrong/Duplicate IPs For Connections Under SCTP Statistics |
2018-05-29
|
| 2403178.1 |
Diameter Signaling Router (DSR): Platform Management and Configuration (PM&C) Server Software Inventory Screen is Incomplete |
2018-05-29
|
| 2402769.1 |
Diameter Signaling Router (DSR): Dsr Sending Abort Message To Peer Node |
2018-05-29
|
| 2400370.1 |
Diameter Signaling Router (DSR): Sshd Configuration Changes Post Upgrade |
2018-05-29
|
| 2400359.1 |
Diameter Signaling Router (DSR): PMAC 6.5 Upgrade Failure |
2018-05-21
|
| 2399744.1 |
MP stuck in X state and ha.mystate gives unexpected "failed to exit in 15000 msec timeout" output |
2018-05-16
|
| 2398649.1 |
Diameter Signaling Router (DSR): After Switchover From Primary To DR-NOAM, SNMP Trapping Configuration Cannot Be Modified |
2018-05-18
|
| 2398226.1 |
Diameter Signaling Router (DSR) : NOAM Restore Not Working And Causing NOAM Switchover |
2018-05-14
|
| 2397073.1 |
Diameter Signaling Router (DSR) : Export Directory Not Getting Cleaned Up After Transfer To Export Server |
2018-05-13
|
| 2395818.1 |
TVOE 3.4 to 3.5 upgrade: files missing from some rpms: Missing files TPD-patch-1.0.12-7.3.0.0.0_88.27.0: /var/TKLC/upgrade/patch |
2018-05-07
|
| 2395700.1 |
DSR STCP Multihomed Connection Remains Up Even After Number Of Maximum Retransmissions for Connection Is Crossed |
2018-05-10
|
| 2395620.1 |
Diameter Signaling Router (DSR): After Peer Restart, Connection Initially fails to Re-establish and Answer Error 3010-001: Unknown Or Unexpected Peer is Sent |
2018-05-10
|
| 2395157.1 |
DSR Upgrade Fails During Initializing Upgrade Phase |
2018-05-07
|
| 2395155.1 |
PM&C Keyexchange Action Fails Toward New Server |
2018-05-07
|
| 2394630.1 |
DSR Line Protocol on Interface GigabitEthernet is Down |
2018-05-07
|
| 2394242.1 |
ComAgent DSR MP cannot establish connection with iDIH |
2018-05-03
|
| 2393856.1 |
SOAM Server Reporting Error For Comcol Process cmsnmpsa : Consuming Excessive Memory |
2018-05-07
|
| 2393667.1 |
DSR IPFE Sync State Error After |
2018-05-02
|
| 2391955.1 |
Diameter Signaling Router (DSR) After Adding New MP to Server Group It Is Reporting Communication Agent Connection Down with Alarm ID 19800 |
2018-04-27
|
| 2391920.1 |
Diameter Signaling Router (DSR) : Both NOAM's Showing As Standby In GUI |
2018-04-27
|
| 2391408.1 |
Diameter Signaling Router (DSR): Unable To Export / Import CSV Files After Roll Back From DSR 7.0.1 To DSR 5.0 ??? Task Exited Abnormally |
2018-04-26
|
| 2390825.1 |
Diameter Signaling Router (DSR): MP Rebooted And Syscheck Shows Error ??? ??? Kdump: FAILURE:: MINOR::5000000020000000 -- Server Kernel Dump File Detected??? |
2018-04-25
|
| 2390759.1 |
Filesystem /var/TKLC/smac/image/isoimages On PMAC VM is Full |
2018-04-24
|
| 2389627.1 |
Diameter Signaling Router (DSR): Equipment Identity Missing Gx Interface Under Application Id |
2018-04-23
|
| 2389020.1 |
Diameter Signaling Router (DSR): Syscheck Error - Failure Message: The HP Disk Status Is Stale, And Server Has Been Up Longer Than 600 |
2018-04-23
|
| 2388618.1 |
IPFE State Sync Run Error |
2018-04-23
|
| 2387748.1 |
Diamete Signaling Router (DSR): Can't Delete Network Trace manually in Protrace in IDIH |
2018-04-20
|
| 2387747.1 |
A "Message Feeder Output Congestion" Alarm Raised On The DIH Server. |
2018-04-23
|
| 2387144.1 |
Diameter Signaling Router (DSR): Unable To SSH To MP Blade Due To Missing Default Route |
2018-04-19
|
| 2386617.1 |
Diameter Signaling Router (DSR): Event_Number: 10200 ??? Remote Database Reinitialization In Progress |
2018-04-18
|
| 2385985.1 |
Diameter Signaling Router (DSR) : Server Disk Space Shortage Warning :Lot Of Pam_unix Messages Under /var/log/secure File |
2018-04-18
|
| 2383818.1 |
Diameter Signaling Router (DSR): PSBR Process Restart (Event_ID 31002 and 31003) Causing S-SBR Switch Over |
2018-04-08
|
| 2382310.1 |
Diameter Signaling Router (DSR): Upgrade From DSR 5.1 To 7.3 Failed With Error ???ALARM: TKSPLATMI31 |
tpdUpgradeFailed???
|
| 2380816.1 |
Upgrading Rack Mount Server based (VEDSR) Integrated Diameter Intelligence Hub (IDIH) fails for Application and Mediaton Guest Servers |
2018-04-05
|
| 2379546.1 |
Diameter Signaling Router (DSR) : SBR Upgrade From 5.1 To 7.3 Failed - ERROR: There Are Files Missing From Some Rpms! |
2018-03-28
|
| 2379285.1 |
Diameter Signaling Router (DSR): Tekelec Virtual Operating Environment (TVOE) Server syscheck fails with "LVM snapshot is invalid" in class "upgrade" |
2018-03-30
|
| 2378675.1 |
Diameter Signaling Router (DSR): Starting Integrated Diameter Intelligence Hub Mediation (IDIH-MED) Fails After 8.1 Upgrade; boot.log indicates "prod.start ABORTING: bad exit code..." |
2018-03-27
|
| 2372898.1 |
Diameter Signaling Router (DSR) - IDIH - How To Reset Password for IDIH |
2018-03-13
|
| 2372832.1 |
Diameter Signaling Router (DSR): Upgrade Failure Observed When Server Got Upgraded From 5.1 To 7.3.1 - Error: "hpacucli still running! Stop it first" |
2018-03-14
|
| 2367892.1 |
Diameter Signaling Router (DSR): Unlock DIH GUI User Account and Reset Password from Weblogic |
2018-03-14
|
| 2365072.1 |
Diameter Signaling Router (DSR) : Disaster Recovery (DR) NOAMs Raise MJ 31225 Alarm "HA Service Start Failure" After Upgrade or Restore |
2018-03-06
|
| 2364634.1 |
Diameter Signaling Router (DSR) : TVOE Host Management Interface (XMI) Is Inaccessible But Guest Servers XMI Is OK |
2018-03-09
|
| 2364474.1 |
Diameter Signaling Router (DSR) : How To Address Unexpected Behavior On Browser GUI Screens After Software Upgrade |
2018-03-01
|
| 2361375.1 |
Diameter Signaling Router (DSR) : How To Correct Network Time Protocol (NTP) Alarms on DSR Servers |
2018-02-21
|
| 2361294.1 |
GUI Access Broken Via Direct Or Vip IP |
2018-04-03
|
| 2359891.1 |
Diameter Signaling Router (DSR): X.509 Certificate Can Be No Longer Than 2048 Characters |
2018-02-11
|
| 2359249.1 |
Diameter Signaling Router (DSR): Event_Number "10054 - Device Deployment Failed" For All Interfaces On IPFEs After Major Upgrade From 7.x to 8.x |
2018-02-14
|
| 2359140.1 |
Diameter Signaling Router (DSR) - Measurement Data From Standby MP Blade Are Not Reported in Connection Performance Report |
2018-02-08
|
| 2352252.1 |
Communication Agent Connection Down alarm (19800) seen for several servers |
2018-03-06
|
| 2352210.1 |
Port 17 on enclosure switch registers errors |
2018-01-29
|
| 2350800.1 |
New Routes Stuck In Configured State In NOAM GUI but Event 10051 Reports Different Route Failure |
2018-02-07
|
| 2347354.1 |
DSR Installation: NOAM FAST DEPLOYMENT ISSUE |
2018-05-15
|
| 2344656.1 |
Cannot Access The Application Version In Admin > Software Management > Upgrade of DSR NOAM GUI |
2018-01-16
|
| 2343014.1 |
PMAC Software Upgrade from Release 6.x to R6.4 failed due to error umount: /var/TKLC/smac/backup: device is busy |
2018-01-16
|
| 2335648.1 |
Diameter Signaling Router (DSR) ??? After Upgrade From 7.0.1 to 7.2, DSR Sends Abort For SCTP Connections - Error (:104) dsr#8006{EvFsmException} |
2018-03-14
|
| 2332242.1 |
Event Id 8008 EvRxException,Connection ingress message processing exception.," GN_INFO/INF Diameter message received with an invalid format. events observed in system. |
2017-11-26
|
| 2326439.1 |
DSR Critical Event 25500 No DA-MP Leader Detected |
2018-01-08
|
| 2326404.1 |
SDS SOAM server missing from NOAM Status & Manage->Server View |
2018-03-06
|
| 2324767.1 |
Device Interface Warning - Enslaved Device Eth is Down in Rackmount Server |
2017-11-06
|
| 2318775.1 |
DSR 8.0.1 - PMAC 6.0.3 to 6.4.0 Upgrade Failure |
2017-11-07
|
| 2317974.1 |
In Diameter Signaling Router (DSR), New Signaling Network with New IP Addresses Are Not in Pulldown to Configure for New Local Node |
2017-10-17
|
| 2313990.1 |
PMAC Guest Upgrade Failed From Release 6.0 to 6.4 with ERROR 1292 (22007) at line 866: Incorrect datetime value: '0000-00-00 00:00:00' for column 'last_password_change' at row 1 |
2017-10-09
|
| 2312508.1 |
PMAC Upgrade Failed from 6.0.3 to PMAC 6.4 with ERROR 1067 (42000) in MySQL Phase |
2017-09-29
|
| 2295843.1 |
Diameter Signaling Router - Hostname Does not Show Correctly When SSH to a Server as Admusr |
2017-08-11
|
| 2294180.1 |
Receive "[Error Code 251]-Failed to transfer" Message When Attempt to Deploy Software ISOs from Active NOAM to other DSR Servers |
2017-08-08
|
| 2294132.1 |
Responder Connections through IPFE are unstable. Device Watchdog (DWR) message appears to be forwarded to a different MP and thereafter DSR terminates the connection |
2017-08-07
|
| 2291717.1 |
Diameter Signaling Router (DSR) : High CPU Utilization in SOAM due to IDIH |
2017-07-31
|
| 2287297.1 |
Receive "VirtEdit Failed" Error When Attempting to Add a Logical Volume in the Platform Management & Configuration (PM&C) Server Virtual Guest |
2017-07-18
|
| 2286383.1 |
kernel: qemu-kvm invoked oom-killer: gfp_mask=0xd0, order=0, oom_adj=0, oom_score_adj=0 resulting in unexpected guest shut-off |
2017-07-13
|
| 2286244.1 |
DSR PMAC Does not Show All Information for TVOE Guests Under Software Inventory |
2017-07-17
|
| 2283928.1 |
On DSR, When Editing an Existing Default Route, Receive an Error Stating "Cannot Specify a Destination for a Default Route." |
2017-07-07
|
| 2283739.1 |
Diameter Signaling Router (DSR): SCTP Maximum Segment Size Setting Under Connection Configuration Set Is Not Correctly Applied |
2017-07-05
|
| 2283371.1 |
Diameter Signaling Router (DSR): Edit And Delete Buttons Not Active Under Scheduled Task on NOAM And SOAM GUI After Upgraded 8.0.0 from 7.0.1 |
2017-07-05
|
| 2270203.1 |
Resolving Condition of "ECC Correctable Memory Error" Raised on all DIMMs in DSR HP Proliant BL460 G8 or G9 Servers |
2017-09-19
|
| 2267973.1 |
Diameter Signaling Router [DSR] - IPFE Menu Is Not Present On SOAM GUI, After Rollback From DSR 7.0.1 To 5.0 |
2017-05-19
|
| 2267515.1 |
Diameter Signaling Router (DSR): Event "31226 - HA Availability Status Degraded" & Event "5001 - IPFE Backend Unavailable" |
2017-05-19
|
| 2265433.1 |
Diameter Signaling Router (DSR) - Server Disk Space Shortage Warning on /var due to Excessive httpd Logging |
2017-09-25
|
| 2264577.1 |
When Removing the Last SS7-MP Server from its Server Group, Receive "[Error Code 10060] - Edit Failed: Selected Server Group is being used by at least one Local Signaling Point" |
2017-05-12
|
| 2263999.1 |
Upgrade of Server to Diameter Signaling Router (DSR) 7.1 or Later Fails at 90% with Error "Unable to Start Application" |
2017-05-18
|
| 2259857.1 |
Diameter Signaling Router (DSR) - "Message Priority" Measurement Report is Not Generated |
2017-11-02
|
| 2257682.1 |
SCTP Connection Parameters From "Connection Configuration Set" Not Taken Into Account by DSR |
2017-12-13
|
| 2257213.1 |
Diameter Signaling Router (DSR) - Issues When Modifying a Network Device From NOAM GUI |
2017-04-25
|
| 2254862.1 |
Diameter Signaling Router - Alarm On SDS For Import Transfer Failed |
2017-05-31
|
| 2254236.1 |
Diameter Signaling Router (DSR): Problems When Editing A Multi-homed Connection With SOAM-GUI. |
2017-04-11
|
| 2254007.1 |
Event 32513 Device Interface Warning Is Reported by the Diameter Signaling Router |
2018-05-07
|
| 2252470.1 |
Diameter Signaling Router (DSR) - "Report All" Button From Routes Menu Doesn't Return Any Result |
2017-04-11
|
| 2250101.1 |
Diameter Signaling Router (DSR): [Error Code 19027] - IP Address '<>' And SCTP Listen Port '<>' Combination Is Already Assigned To A Node |
2017-03-30
|
| 2244625.1 |
Diameter Signaling Router (DSR) - Unable To Delete AVP Removal List - "[Error Code 19782] - Cannot Delete. AVP Removal List Is Referenced By Peer Node" |
2017-03-16
|
| 2243178.1 |
After Upgrade in SOAM GUI Egress Throttle Group Status Showing UNK |
2017-03-14
|
| 2242964.1 |
Diameter Signaling Router (DSR): Event_Number - 31100 - DB Replication Fault |
2017-04-12
|
| 2232276.1 |
Database Backup Task on Subscriber Database Server (SDS) Site Operations Administration and Maintenance (SOAM) Returns 'exception' Status |
2017-02-13
|
| 2231382.1 |
Diameter Signaling Router (DSR): Multiple Call Failures |
2017-02-07
|
| 2231260.1 |
DSR 5.x Event ID 25510 (Multiple DA-MP Leader Detected) |
2017-02-08
|
| 2222295.1 |
Diameter Signaling Router (DSR) - The "Named" Service Is Not Starting on NOAM Server |
2017-06-12
|
| 2221642.1 |
Diameter Signaling Router (DSR) -Observed 31002 Critical ApwSoapSever Alarm Continuously Clearing and Reappearing |
2017-01-10
|
| 2214161.1 |
Peak CPU Utilization Measurements Regularly Hit 100% For OAM Servers |
2018-04-28
|
| 2198508.1 |
Following Upgrade to Diameter Signaling Router (DSR) 7.2, Internet Explorer 8 (IE8) Cannot Connect to the Platform Management & Configuration (PM&C) Graphical User Interface (GUI) |
2016-10-31
|
| 2197972.1 |
Diameter Signaling Router (DSR) - Connections Not Coming UP Due to Continuous Restarts of the DSR Process on MP Server |
2016-11-16
|
| 2197335.1 |
After Upgrade to DSR R7.1.2 Inetmerge Process Stuck with Audit Status on Standby DR NO |
2016-10-27
|
| 2193785.1 |
DSR Mediation Rule Set Appends [0] To The AVP Name In The Action When The Instance ="All" |
2017-01-04
|
| 2192089.1 |
Event ID 10051 Route Deployment Failed Is Raised After Adding Host Route |
2017-03-20
|
| 2191135.1 |
Subscriber Database Server (SDS) Data Export - Minute Attribute Is Blank |
2017-02-15
|
| 2191123.1 |
HP Blade iLOs Do Not Have Advanced License to Export Syslog |
2016-10-10
|
| 2186139.1 |
Diameter Signaling Router (DSR): httpd: Could Not Reliably Determine The Server's Fully Qualified Domain Name, Using 127.0.0.1 For ServerName |
2016-09-23
|
| 2183510.1 |
Diameter Signaling Router (DSR) - Unrelated SBR Migration Plans Getting 'Prepared' on Preparing 1 set of plans |
2016-09-19
|
| 2181655.1 |
Peer Unavailable Alarms Observed on DSR 7.0 |
2016-10-25
|
| 2181018.1 |
After Binding SBR switch over, Binding Query Tool query results in error [Error Code 21266] Psbr Soap Fault: Could not connect to host |
2017-11-12
|
| 2180428.1 |
Diameter Signaling Router (DSR) - Export File Transfer Failed_Alarm 10104 |
2017-02-07
|
| 2179662.1 |
Diameter Signaling Router (DSR) - Wrong Values for Measurement Parameters "TmAnswerTimeAvg" & "TmAnswerTimePeak" in MP Performace Report |
2016-09-06
|
| 2173967.1 |
Diameter Signaling Router (DSR): Throttling To A Reduced Value Than Configured Maximum Egress Message Rate (Max EMR) Configured In Per Connection Egress Message Throttling (PCEMT) |
2016-12-15
|
| 2161294.1 |
Policy Diameter Routing Agent (P-DRA) - Does Not Clears Stale Sessions [Event -22719 - Maximum Number of Sessions Per Binding Exceeded] |
2017-09-23
|
| 2157378.1 |
Diameter Signaling Router (DSR) : Value For "RxConnRecvBufAvg" Counter Shows "n/a" Value |
2016-07-11
|
| 2154643.1 |
Diameter Signaling Router (DSR) - Policy Diameter Routing Agent (PDRA) not Supporting More Than 7 Session Databases |
2016-07-01
|
| 2150374.1 |
Diameter Signaling Router (DSR) - How To Set The Rules Set The Order In DSR GUI |
2016-06-22
|
| 2148454.1 |
Diameter Signaling Router (DSR) ??? [Error Code 19508] Is Generated While Adding S6a/S6d HSS Topology Hiding Configuration |
2017-02-23
|
| 2147525.1 |
IDIH ProTrace Is Failing to Load Trace List Due to Error "IDIH-7015: Loading list of traces failed." |
2016-11-14
|
| 2147173.1 |
Diameter Signaling Router (DSR) - The Per-Connection Control is Not Working For Users Belonging to Groups With Only ???Diameter Maintenance Permissions??? Activated |
2016-11-04
|
| 2147027.1 |
Diameter Signaling Router (DSR) - "Event_Number: 31225 - HA Service Start Failure" Observed On All MP Blades After DSR Upgrade To 7.1.2 From 7.0.1 |
2016-10-18
|
| 2144719.1 |
Diameter Signaling Router (DSR), Maximum Allowed Active Mediation Templates Reset to 15 After Upgrade |
2017-05-26
|
| 2141073.1 |
Diameter Signaling Router (DSR) - awpushcfg Failed For Bond0.7 Does Not Exist |
2017-10-11
|
| 2139942.1 |
Diameter Signaling Router - Disk Space Shortage In /var |
2016-05-23
|
| 2139894.1 |
Diameter Signaling Router (DSR) Server Upgrade Fails If SG Name and Server Name Are Identical: ERROR 1022 (23000) at line 8: Can't write; duplicate key in table 'ResourceAudit_000' |
2016-05-23
|
| 2136792.1 |
DSR (Diameter Signaling Router) - PCA (Policy & Charging Application) is Not Getting Deployed On the Active DR NO |
2016-05-12
|
| 2135502.1 |
Data Feed To External Server Stopped Working After Modifying SSH Version On Destination Server |
2017-10-17
|
| 2127338.1 |
How to Prevent/Fix /usr/TKLC/oracle11 Partition from Being Full on Oracle Server in Diameter Intelligence Hub (DIH) ? |
2017-12-25
|
| 2127087.1 |
On Diameter Signaling Router (DSR), Diameter Connection Is Not Restoring on Its Own Without Bouncing It |
2016-09-06
|
| 2117158.1 |
Diameter Signaling Router (DSR) - Failure in Connection Recovery For "Initiator and Responder" Mode at Both Ends |
2017-02-15
|
| 2114719.1 |
Diameter Signaling Router (DSR) When Configured as Initiator, Sometimes Does Not Sends First SCTP INIT on Primary Path of Multihomed Connection. |
2018-04-05
|
| 2112413.1 |
Diameter Signaling Router (DSR) - Sends Corrupted Answer Message Of Length=20 Bytes Causing Connection To Go Down [dsr#22311{Invalid Diameter message received}] |
2016-08-28
|
| 2106966.1 |
Policy Diameter Routing Agent (P-DRA) is Sending Diameter Unable to Deliver (3002) With Error Message: PDRA-ERR-3002521: Policy SBR Error. Alarm 22719 - Maximum Number of Sessions Per Binding Exceeded |
2016-07-27
|
| 2105288.1 |
Upgrade From DSR 5.0.1 To 7.0.1: Guest NO A Is Unable To Have Xmi Interface Up |
2016-08-29
|
| 2103405.1 |
Diameter Signaling Router (DSR) Mediation Rules Cannot Use a Dash (-) in Fully Qualified Domain Name (FQDN) |
2017-02-15
|
| 2085669.1 |
Diameter Signaling Router, IPSec Connection Creation Not Working |
2016-08-29
|
| 2085353.1 |
Valid peer connections may fail to (re-)establish after new SCTP NAT'd connections are introduced in DSR configuration |
2017-05-12
|
| 2081939.1 |
Diameter Signaling Router (DSR) - Multiple Connections Bouncing To MP3 Following Software Release 7.0.1 Upgrade |
2016-08-29
|
| 2079886.1 |
Diameter Signaling Router (DSR) - MP Failed to Upgrade to 7.0.1 - Invalid Chroot State |
2017-01-23
|
| 2074140.1 |
PMAC Firmware Upgrade is Taking Long Time |
2016-08-29
|
| 2069057.1 |
Diameter Signaling Router (DSR): Throttling To A Reduced Value Than Configured Maximum Egress Message Rate (Max EMR) Configured In Per Connection Egress Message Throttling (PCEMT) & Egress Throttling Group (ETG) Due to High Abatement Time |
2016-08-19
|
| 2066383.1 |
IR-66 - False SCTP Path Failure Alarm 22103 And 2 CEA Send When RTT Is Over 120ms |
2016-08-29
|
| 2063050.1 |
After DSR Upgrade To 5.X Version, We Are Not Able To Use Few Filter Conditions In SOAM GUI |
2017-06-29
|
| 2062525.1 |
Diameter Intelligence Hub (DIH) ProTrace Sessions Stopped Updating and Exporting |
2018-04-27
|
| 2061790.1 |
FIRMWARE Update Release 7.0.1 DSR |
2016-08-29
|
| 2061671.1 |
Measurement Data Parsing Error |
2017-06-29
|
| 2056817.1 |
A Minor Database Validation Error Was Detected On The MP Server During An Update. CFG-DB Validation Error |
2016-08-29
|
| 2055789.1 |
Customer DSR Connection Down And Their Remaining Connection Is Congested |
2016-08-29
|
| 2020252.1 |
Diameter Signaling Router (DSR) - Server Provisioning Network Error Alarm ID 32308 in Case of Customer Router Monitoring |
2016-05-27
|
| 2018781.1 |
Bad AVP Parameter Causes DSR Diameter Process Reboot |
2016-08-29
|
| 2006355.1 |
xDR Session Stopped, IXP Server Is Crashing or Top Shows High Load Because of IxpForward Process |
2016-05-17
|
| 1991330.1 |
PIC Crash of IxpBuild Process Because of Memory Limit of 32 Bits Operating System (E_NOMEM: cannot shmat) |
2016-03-26
|
| 1985390.1 |
HP Smart Array P420 Controller Fail |
2016-09-06
|
| 1959851.1 |
Diameter Signaling Router (DSR) /Var/TKLC/ Filesystem Filled by TKLCsnmp.Log Files |
2018-01-16
|
| 1956764.1 |
RBAR not being encountered on DSR |
2017-06-30
|
| 1921438.1 |
Diameter Intelligence Hub Disk Drive Replace in the Sidecar D2200sb |
2016-08-29
|
