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Asset ID: 1-72-2136792.1
Update Date:2016-05-12
Keywords:

Solution Type  Problem Resolution Sure

Solution  2136792.1 :   DSR (Diameter Signaling Router) - PCA (Policy & Charging Application) is Not Getting Deployed On the Active DR NO  


Related Items
  • Oracle Communications Diameter Signaling Router (DSR)
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec DSR
  •  




In this Document
Symptoms
Changes
Cause
Solution
References


Created from <SR 3-12492876531>

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.0 to DSR 7.0.1 [Release DSR 7.0]
Information in this document applies to any platform.

Symptoms

After PCA (Policy & Charging Application) activation on a system having a DR NOAM (Disaster Recovery Network Operation, Administration & Maintenance), it's been observed that the feature was not deployed on Active DR NOAM server.

Changes

Activation of the PCA feature (Section 7.1 from E58667 Revision 02 document).

Cause

This issue is related to bug 20602066 which is definitively fixed in DSR 7.1 release. In fact, the PCA activation scripts assume there is only one active NOAM in the entire network. Consequently, it does not handle the active DR NOAM and the PCA will not be activated on this server. The "Policy and Charging" menu will not be visible on the Active DR NOAM GUI.
 
The /var/TKLC/log/pcaActivationTopLevel.log shows that the active DR NOAM did not get the feature:

Tue Mar 15 00:32:29 CET 2016 :: ===================================================================================
Tue Mar 15 00:32:29 CET 2016 :: Executing /usr/TKLC/dsr/prod/maint/loaders/activate/load.pcaActivateStandByAscoped script on NOAM1
Execution status of activation script on NOAM1: PASSED
Tue Mar 15 00:32:31 CET 2016 :: Please check /var/TKLC/log/pcaActivateStandbyAscoped.log.NOAM1 for more details.
Tue Mar 15 00:32:32 CET 2016 :: DR-active-NOAM is Active NOAMP Server. So, proceeding with next NOAMP Server.
Tue Mar 15 00:32:32 CET 2016 :: ===================================================================================

Solution

Run load.pcaActivationTopLevel script on the impacted active DR NOAM. Make sure the impacted DR NOAM server is still Active one in the configuration. If not, move it to Active:

  1. Connect to the Active DR NOAM server as admusr using the XMI IP.
  2. Go to the activation script folder:
    $ cd /usr/TKLC/dsr/prod/maint/loaders/activate
  3. Run the PCA activation script:
    $ ./load.pcaActivationTopLevel
  4. Connect to the Active DR NOAM GUI and verify that the "Policy and Charging" menu is now present.

References

<BUG:20602066> - PCA ACTIVATION SCRIPTS DOES NOT ACTIVATE FEATURE ON ACTIVE DR NO

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