| Asset ID: |
1-72-2257213.1 |
| Update Date: | 2017-04-25 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
2257213.1
:
Diameter Signaling Router (DSR) - Issues When Modifying a Network Device From NOAM GUI
| Related Items |
- Oracle Communications Diameter Signaling Router (DSR)
|
| Related Categories |
- PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec DSR
|
In this Document
Created from <SR 3-14430339061>
Applies to:
Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.0 and later
Information in this document applies to any platform.
Symptoms
System is prohibiting the modification of an Ethernet device from "Main Menu -> Configuration -> Devices" Network Operation, Administration & Management (NOAM) menu. User is getting following error message:
"You must select a valid Device Type".
Moreover device type selection is prohibited by the system: None of the "Device Type" Radio buttons can be selected in the impacted device menu.
Cause
Issue is caused by the spelling of the ethernet "Device Type". In fact, the impacted devices are having as type "ETHERNET". However, in "normal working" systems, this device type is "Ethernet". It seems that in a very old version of the DSR software, "ETHERNET" entries were accepted. But at some point (probably starting DSR 7.x releases), we moved to matching the case of the low-level device configuration interface (tpdprovd). There must have been an upgrade path that the impacted machine took and which neglected to adjust this setting in the database.
Solution
- Connect to the Active NOAM server
- Edit the "NetworkDevice" table using the following command:
$ ivi NetworkDevice
- Change all "ETHERNET" entries to "Ethernet".
- Save modifications and exit.
- Verify that the under the NOAM GUI that the Device Type got updated to "Ethernet" and try to edit the concerned Device.
Attachments
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