Diameter Signaling Router (DSR): Event_Number "10054 - Device Deployment Failed" For All Interfaces On IPFEs After Major Upgrade From 7.x to 8.x

Asset ID:	1-72-2359249.1
Update Date:	2018-02-14
Keywords:

Solution Type Problem Resolution Sure

Solution 2359249.1 : Diameter Signaling Router (DSR): Event_Number "10054 - Device Deployment Failed" For All Interfaces On IPFEs After Major Upgrade From 7.x to 8.x

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.0 and later
Tekelec

Symptoms

After Major upgrade from 7.x to 8.x, Customer started observing Alarm "10054 Device deployment failed" for all interfaces on IPFEs.

sev ht    timeStamp    event                instance   errInfo
-*     0   05:09:00.620 Device deployment failed     eth0    editInterface call failed.
-*    0   05:09:01.051 Device deployment failed     eth1    editInterface call failed.
-*    0   05:09:01.472 Device deployment failed     eth2    editInterface call failed.
-*    0   05:09:01.745 Device deployment failed     eth3    editInterface call failed.
-* 0   05:09:02.122 Device deployment failed eth4    editInterface call failed.

Changes

Upgrade from DSR 7.x to DSR 8.x

Cause

This alarm will be raised automatically once the upgrade is done from 7.x to 8.x because the upgrade loader adds the flag "combinedChannels=max" in NetworkDeviceOption table. Due to this change, apwSoapServer tries to apply
the changed setting to the vNIC which fails and raises this alarm (i.e. 10054).

Solution

To fix this issue, please follow the below steps:-

              STEP-1: Use the SSH command (on UNIX systems – or putty if running on Windows) to log into the active NOAM server:
              PROMPT> ssh admusr@<server address>
              password: <enter password>
              Answer yes if you are asked to confirm the identity of the server.

STEP-2: Run following command:
PROMPT> iset -fValue='' NetworkDeviceOption where "Keyword like 'ethtoolOpts'"

STEP-3: Wait for 5 mins

STEP-4: Run following command:
PROMPT> iset -fValue='rx=4078' NetworkDeviceOption where "Keyword like 'ethtoolOpts'"

STEP-5: Wait for 5 minutes and then verify that alarm is cleared

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