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| Oracle System Handbook - ISO 7.0 May 2018 Internal/Partner Edition | ||
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Solution Type Problem Resolution Sure Solution 2383818.1 : Diameter Signaling Router (DSR): PSBR Process Restart (Event_ID 31002 and 31003) Causing S-SBR Switch Over
In this Document
Created from <SR 3-13682481291> Applies to:Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.2.0 to DSR 8.1.1 [Release DSR 7.0 to DSR 8.0]Tekelec SymptomsFollowing alarms are generated on DSR: TIMESTAMP: 2016-11-18 12:02:23.063 <TZ> NETWORK_ELEMENT: SOAM_PDRA SERVER: DRA SEQ_NUM: 4185 EVENT_NUMBER: 31002 SEVERITY: MINOR PROCESS: procmgr TYPE:SW INSTANCE:PSBR_S_Proc NAME:Process Watchdog Failure DESCRIPTION:Process watchdog timed out ERR_INFO: GN_EXPIRED/WRN Watchdog expired [procmgr.cxx:857] ^^ threshold:25 seconds, last updated: 11/18/2016 12:01:33.000 [procmgr.cxx:858] ^^ Sending TERM signal (attempting to get abterm) [procmgr.cxx:889] ^^ [13413:procmgr.cxx:890] SECS:1479450743 USECS:63000 CISECS:1479450743 CIUSECS:69000 ID:13169
TIMESTAMP: 2016-11-18 12:01:58.236 <TZ> NETWORK_ELEMENT: SOAM_PDRA SERVER: DRA SEQ_NUM: 4184 EVENT_NUMBER: 31003 SEVERITY: MINOR PROCESS: psbr TYPE: SW INSTANCE: PSBR_S_Proc NAME: Thread Watchdog Failure DESCRIPTION: Thread watchdog timed out ERR_INFO: GN_EXPIRED/WRN Thread watchdog expired for thread ID 41756 (taskName=StackTask, stackTaskName=SbrSisSendRarTask) [SigCtl.cxx:194] ^^ [41435:SigCtl.cxx:197] SECS: 1479450718 USECS: 236000 CISECS: 1479450718 CIUSECS: 319000 ID: 13833
On DSR 7.2 system, following abterm are seen:
/bin/cat /var/TKLC/rundb/run/proc/psbr/abterm.psbr.17031215493700
307449 Thread 28 (Thread 0x7f63e3e13700 (LWP 35441)): 307450 #0 0x00000039fd4114b0 in __tls_get_addr () from /lib64/ld-linux-x86-64.so.2 307451 #1 0x00007f63fb970e4c in ErrDescrStack::getCurErrDescrStack() () from
/opt/comcol/prod/lib/libcomcol-g4-6.4.so 307452 #2 0x00007f63fb970ea9 in ErrDescrStack::top() () from /opt/comcol/prod/lib/libcomcol-g4-6.4.so 307453 #3 0x00007f63fb970f69 in errId() () from /opt/comcol/prod/lib/libcomcol-g4-6.4.so 307454 #4 0x00007f63fbaa6a09 in IdbBaseIter::getNext() () from /opt/comcol/prod/lib/libcomcol-g4-6.4.so 307455 #5 0x00007f63fbaa6a36 in IdbBaseIter::getNext() () from /opt/comcol/prod/lib/libcomcol-g4-6.4.so 307456 #6 0x00007f63fbab974d in IdbReadIter::getNext(void*) () from /opt/comcol/prod/lib/libcomcol-g4-6.4.so 307457 #7 0x00007f63fa3f14ab in psbr::PsbrDb::getNextRecord(psbr::PsbrDb::PsbrDbTables, void*) () from /usr/TKLC/psbr/lib/libpsbrDb.so 307458 #8 0x00007f63fa70c829 in psbr::SbrSisSendRarTask::processPendingReleaseRarTbl(Ttime64&) () from /usr/TKLC/psbr/lib/libpsbr.so 307459 #9 0x00007f63fa70fffa in psbr::SbrSisSendRarTask::doPeriodic(bool) ()
from /usr/TKLC/psbr/lib/libpsbr.so 307460 #10 0x00007f63fb0421b1 in StackTask::svc() () from /usr/TKLC/awpcommon/lib/libstackBase.so 307461 #11 0x00007f63fc172d27 in ACE_Task_Base::svc_run(void*) () from /usr/TKLC/ace/6.0.1/ace/libACE.so.6.0.1 307462 #12 0x00007f63fc174305 in ACE_Thread_Adapter::invoke_i() () from /usr/TKLC/ace/6.0.1/ace/libACE.so.6.0.1 307463 #13 0x00007f63fc174381 in ACE_Thread_Adapter::invoke() () from /usr/TKLC/ace/6.0.1/ace/libACE.so.6.0.1 307464 #14 0x00000039fe007aa1 in start_thread () from /lib64/libpthread.so.0 307465 #15 0x00000039fd8e893d in clone () from /lib64/libc.so.6
ChangesUpgrade from previous release to DSR 7.2.0 CauseFollowing bug has been identified as the cause of this issue:
Bug 27331058 - S-SBR switchover observed because of psbr watchdog timeout
SolutionUpgrade to DSR 8.12 References<NOTE:2161294.1> - Policy Diameter Routing Agent (P-DRA) - Does Not Clears Stale Sessions [Event -22719 - Maximum Number of Sessions Per Binding Exceeded]<BUG:27331058> - S-SBR SWITCHOVER OBSERVED BECAUSE OF PSBR WATCHDOG TIMEOUT Attachments This solution has no attachment |
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