Diamete Signaling Router (DSR): Can't Delete Network Trace manually in Protrace in IDIH

Asset ID:	1-72-2387748.1
Update Date:	2018-04-19
Keywords:

Solution Type Problem Resolution Sure

Solution 2387748.1 : Diamete Signaling Router (DSR): Can't Delete Network Trace manually in Protrace in IDIH

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.3.0 and later
Tekelec

Symptoms

Customer performed following operation and later tried to delete the trace but trace name can be found in trace list in protrace.

Add a network trace on SOAM.
Start and stop the network trace on SOAM.
Delete the entry of the network trace on ProTrace trace list.
Expected result: the trace is deleted. Actual result: the trace is not deleted and can be still found in the trace list.

Changes

Cause

Customer did not configured N-IDIH before performing network iDIH operation as customer environment is not suitable for network-iDIH i.e. cusomer's enviroment have each NOAMs on each geo-redundant site

Solution

To delete the Network trace from Protrace GUI we need to configure (N-IDIH configuration) on IDIH OAM GUI. Since customer environment is not suitable for network iDIH, we have to perform following steps:

1. Login to IDIH GUI-->IDIH OAM-->system-->"network IDIH" .

2. Click on "enable" button and then click on "Add" button to add the all network site.

3. Follow the steps mentioned in N-IDIH Sites of "IDIH Operation, Administration, and Maintenance Guide" (E63659_rev_01.pdf). Please note to mention local site in "Locale" while configuring IDIH site. It will create local network IDIH.

4. Go to Protrace GUI and delete the network trace .

Note:-Network/normal traces deleted from IDIH Protrace GUI, marked for deletion and those traces will purge from DB by nightly job run.

Attachments

This solution has no attachment