DSR Upgrade Fails During Initializing Upgrade Phase

Asset ID:	1-72-2395157.1
Update Date:	2018-05-07
Keywords:

Solution Type Problem Resolution Sure

Solution 2395157.1 : DSR Upgrade Fails During Initializing Upgrade Phase

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 8.1.1 and later
Tekelec

Symptoms

Attempting to upgrade servers from 8.1.2.0.0_81.24.1 to 8.1.2.0.0-81.25.0.

Upgrade passes early upgrade checks but upgrade fails during the "Initializing Upgrade" step.

Following Error is seen in upgrade.log:

                               1524218500::RCSCHECK REPORT: /var/TKLC/log/upgrade/rcscheck.before.upgrade

          1524218500:: INFO: Checking rcs elements for unchecked in changes...

          1524218500::ERROR: Could not determine path to config in the repository!

          1524218510::ERROR: Failed to get configuration state information

          1524218510::ERROR: CONFIG: /etc/sun-ssm/hwmgmtd.conf

          1524218510::ERROR: ELEMENT: /var/TKLC/rcs/etc/sun-ssm/hwmgmtd.conf,v

          1524218510::ERROR: Failed to verify RCS repository!

          1524218514::ERROR: rcscheck failed before upgrade occurred!

          1524218515::ERROR: Failed upgrade initialization....!

The rcscheck.before.upgrade file has following error:

INFO: Checking rcs elements for unchecked in changes...

ERROR: Could not determine path to config in the repository!

ERROR: Failed to get configuration state information

ERROR: CONFIG: /etc/sun-ssm/hwmgmtd.conf

ERROR: ELEMENT: /var/TKLC/rcs/etc/sun-ssm/hwmgmtd.conf,v

Checked the /etc directory and can see the link:

lrwxrwxrwx 1 root root 8 Mar 5 12:07 sun-ssm -> /etc/ssm

Changes

Cause

File hwmgmtd.conf is checked out

[admusr@NOAM-B ~]$ sudo rcstool log /etc/sun-ssm/hwmgmtd.conf
****The time zone for date in this output is UTC.****
RCS file: /var/TKLC/rcs/etc/ssm/hwmgmtd.conf,v
Working file: /etc/ssm/hwmgmtd.conf
head: 1.2
branch:
locks: strict
admusr: 1.2
access list:
symbolic names:
keyword substitution: kv
total revisions: 2; selected revisions: 2
description:
----------------------------
revision 1.2 locked by: admusr;
date: 2018/04/20 16:09:55; author: admusr; state: Exp; lines: +0 -0
Automated checkin.
----------------------------
revision 1.1
date: 2018/04/20 16:09:48; author: admusr; state: Exp;
Initial revision
=============================================================================
[admusr@NOAM-B ~]$

Solution

Run following command to check-in the file:

sudo rcstool unco /etc/sun-ssm/hwmgmtd.conf

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