BNS Platform Hardware
 

PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec DSR
 

In this Document

Symptoms

Changes

Cause

Solution

Perform following steps:

References

Created from <SR 3-15900213691>

Applies to:

Symptoms

Show Tech on the switch Shows following messages:
Oct 24 06:54:56.713: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/3, changed state to up
Oct 24 06:55:27.508: %LINK-3-UPDOWN: Interface GigabitEthernet0/3, changed state to down
Oct 24 06:55:29.547: %LINK-3-UPDOWN: Interface GigabitEthernet0/3, changed state to up
Oct 24 06:55:45.955: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/3, changed state to down
Oct 24 06:55:48.069: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/3, changed state to up
Oct 24 06:56:08.629: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/3, changed state to down
Oct 24 06:56:13.151: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/3, changed state to up
Oct 24 06:56:28.553: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/3, changed state to down
Oct 24 06:56:31.036: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/3, changed state to up
Oct 24 06:56:48.274: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/3, changed state to down
Oct 24 06:56:50.749: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/3, changed state to up
Oct 25 01:35:12.986: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/3, changed state to down
Oct 25 01:35:14.991: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/3, changed state to up
Oct 26 03:46:23.193: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/3, changed state to down

Changes

Cause

This is a hardware issue with either blade or the switch
 

Solution

Show Tech on the switch Shows following messages:

The switch is showing some errors for port 0/3 where the blade connects.

It is registering "symbol error frames" which usually is indicative of a hardware issue.

Since the switch only shows 1 reset for that port, it would appear that the issue is on the blade.

Perform following steps:

Move the blade to a different slot and see if the problem follows the blade to a new slot.
Clear the counters on both switch ports (0/3, and whatever port corresponds to the slot it moves in to)
To clear the counters:

1. log into the console of the switch
2. go into enable mode.
3. Run following command: 

If the problem moves with the blade, then blade will need to be replaced. Else it would be the switch that may have a bad port and would need to be replaced. 

References

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