TVOE 3.4 to 3.5 upgrade: files missing from some rpms: Missing files TPD-patch-1.0.12-7.3.0.0.0

Asset ID:	1-72-2395818.1
Update Date:	2018-05-07
Keywords:

Solution Type Problem Resolution Sure

Solution 2395818.1 : TVOE 3.4 to 3.5 upgrade: files missing from some rpms: Missing files TPD-patch-1.0.12-7.3.0.0.0_88.27.0: /var/TKLC/upgrade/patch

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 5.0 and later
Information in this document applies to any platform.

Symptoms

Upgrade from TVOE 3.4 to 3.5 failed.

Upgrade logs show

Installing public key /mnt/upgrade/upgrade/pub_keys/hpPublicKey.pub...
Checking for any missing packages or files
Checking for missing files...
Missing Files:
0:TPD-patch-1.0.12-7.3.0.0.0_88.27.0: /var/TKLC/upgrade/patch
ERROR: There are files missing from some rpms!
ERROR: Will not upgrade the server!
Rebuilding RPM database. This may take a moment...
rpmdb_load: /var/lib/rpm/Packages: unexpected file type or format
Changing to runlevel 4...
Restarting cron service...
Cleaning up chroot environment...
Stopping remoteExec background process
Shutting down /mnt/upgrade/upgrade/remoteExec...
=== Window terminated (Thu May 3 20:32:11 2018) ===

Changes

Cause

/var/TKLC/upgrade/patch directory expected to be present but it was not there on the server

The /var/TKLC/upgrade/ directory should look similar to this (note the highlighted entry below):

[admusr@tvoePMAC-freeport-2 upgrade]$ ls -alt

total 710672

drwxrwxr-x. 3 root admgrp 4096 Nov 14 21:36 .

-rw-------. 1 admusr admgrp 727711744 Oct 12 03:00 TVOE-3.3.0.0.0_88.30.0-x86_64.iso

drwxr-xr-x. 2 root sys 4096 Aug 27 01:00 patch

dr-xr-xr-x. 16 root root 4096 Jun 13 2016 ..

[admusr@tvoePMAC-freeport-2 upgrade]$

Solution

Create patch directory with correct owner and permission as shown above.

as root run the following:

1. cd /var/TKLC/upgrade

2. mkdir patch

3. chown root:sys patch

4. chmod 755 patch

After doing the above steps perform upgrade again

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