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Sun Storage 2540-M2 Array : Problem Documents


Problem Document Synopsis Last Modified Date
2379891.1 Sun Storage 2500-M2 Array Running Firmware 07.84.xx.xx Recovery Script Fails with "Internal Target Error" while "Alarm Database Recovery mode is active." Reported in Sun Storage Common Array Manager (CAM) Alarms. 2018-04-30
2101426.1 Sun Storage 2500-M2 Arrays: Controller Reboots due to (tNtbErrPolling): PANIC: PLX NTB 2016-03-10
2084602.1 "Incompatible firmware image" Error while Upgrading the Firmware from A600 on Drive H7230AS60SUN3.0T 2017-02-24
2073337.1 Sun Storage 2500, 2500-M2, and 6000 Arrays: 300GB and 600GB Disk Firmware Upgrade to Address Unrecoverable Read Errors 2017-07-31
1955446.1 Sun Storage Common Array Manager Drive Firmware Upgrade Fails Silently 2017-07-17
1928718.1 In-Band Sun Storage Common Array Manager (CAM) Management Fails on Newer Sun Storage 25xx-M2 Arrays when IPV6 is Enabled 2017-06-02
1915143.1 Sun Storage 2500, 2500-M2, and 6000 Arrays: Firmware Upgrade May Report Error "Could not connect to array. One of the controllers is not reachable" 2017-07-17
1907439.1 Sun Storage Common Array Manager (CAM): CAM reports alarm of "Tray.xx.Controller.x is at revision "xx.xx.xx.xx" baseline version is "xx.xx.xx.xx"" 2018-04-30
1903228.1 Sun Storage 2500-M2 and 6000 Arrays: How to Resolve an Alarm for a NET_SETUP_ERROR 2014-08-08
1674848.1 Sun Storage 2500, 2500-M2, and 6000 Arrays: Performance is Slow on an Apparently Optimal Array 2018-04-20
1671149.1 Sun Storage Common Array Manager reports the alarm "A controller mismatch has been detected" 2017-05-12
1638927.1 Sun Storage Common Array Manager (CAM) : Array Registration May Fail in Version 6.9.0.20 on Solaris 2017-10-05
1614069.1 Sun Storage 2500, 2500-M2, and 6000 Arrays: Solaris Explorer Data Collector Can Trigger write/read Retryable Error On System using Symantec VxDMP 2014-11-26
1609354.1 Fatal Error During Loading Disk Drive Firmware (ReturnCode 249: One or more drives in a drive list had an exception) 2017-10-05
1607352.1 Sun Storage 2500-M2 Arrays: May Be Unable to Register in ASR 2016-07-26
1607209.1 Common Array Manager (CAM) Reports a Health Status of "No Contact" on a Sun Storage 2500, 2500-M2 or J4000 Array 2015-06-26
1599715.1 Sun Storage 2500, 2500-M2, and 6000 Arrays: Disabling MPxIO May Cause "drive type unknown" in Output of format Command 2013-11-14
1598709.1 Sun Storage Common Array Manager (CAM): Applying Patch 147416-02/147419-02 May Cause Alarm "Lost out-of-band communication" 2017-02-28
1597843.1 Sun 2500, 2500-M2, and 6000 Arrays: Resolving Error "Data rate negotiation failed on controller" 2016-07-23
1577418.1 Sun Storage 2500, 2500-M2 or 6000 Administration Activities Fail with the Error "Authentication failed - incorrect password" 2017-10-05
1564298.1 Sun Storage 2500, 2500-M2, and 6000 Arrays: Failed Disk Alarm Not Removed After Disk Replacement 2017-06-15
1547607.1 Sun Storage 2500-M2 Arrays: Controller Replacement with Previously Used Controller May Cause Loss of I/O and Data Corruption 2018-01-08
1544223.1 Unable to Map New Sun Storage 6000 or 2500-M2 Array Volumes to Hosts and/or Hosts Groups Because There is No Storage Domain License 2017-07-17
1535732.1 Sun Storage 6000 and 2500 Arrays Reporting ASC: 0x3f (inquiry data has changed), ASCQ: 0x3, FRU: 0x0 Errors 2017-08-03
1527751.1 Sun Storage Common Array Manager (CAM) Reports the Alarm "Tray.X.Drive.Y has DACstore data written by a later revision of firmware than exists on this array" 2017-07-17
1522625.1 storageArrayProfile.txt Not Reporting the Installed Licenses with the Firmware 07.84.xx.xx 2017-10-05
1519083.1 Sun Storage Common Array Manager (CAM) Returns the Alarm with Event Code 93.66.9999 and Fault ID 434 for a Sun Storage 2500-M2 Array 2017-10-05
1513138.1 2540-M2, 2530-M2 Array Controller 7-Segment Display Reports AL Code. 2015-05-22
1509806.1 Unable To Change The Array Password With Sun Storage Common Array Manager (CAM) 6.9 2017-07-17
1509740.1 2540-M2, 2530-M2 Array Controller 7-Segment Display Reports 0F Code. 2015-03-02
1496245.1 Failed Drive Alarm May Not Clear Automatically After Drive Replacement When Drive is Assigned to an Empty VDISK 2015-02-14
1495349.1 Sun Storage 2500, 2500-M2, and 6000 Arrays: Faults for Temperature Exceeded (66.1007/66.1008) 2016-06-30
1486413.1 Sun Storage 2500-M2 or 6x80 Arrays Reporting "insufficient cache backup capacity" after a controller replacement or firmware upgrade 2014-06-26
1445145.1 Target Port Group (TPG) IDs Change in 'mpathadm show lu ' Command after Sun Storage 2500/6000 Array Reboots 2017-05-12
1432573.1 Unable to Write to LUNs on Shared External Sun Storage 2500 and 6000 Arrays 2017-10-05
1418785.1 Export of Portable Virtual Disk Fails with Error 467 2017-10-05
1392313.1 Random "BBU Overheated" Alarm for Battery Backup Unit on Sun Storage 2500-M2 and 6180 Arrays 2017-10-05
1388645.1 "Incompatible Firmware Image" Error while Upgrading the Firmware from 0605 on Drive ST330057SSUN300G or ST360057SSUN600G 2017-10-05
1361416.1 Sun Storage Common Array Manager (CAM) reports events for profiles inserted or removed 2017-07-17
1353538.1 Conflict with the TCP Port 6789 on Windows XP after Installing Sun Storage Common Array Manager 2017-07-17
1345746.1 Sun Storage 2500, 2500-M2 and 6000 Arrays : Missing Volumes Reported After Disk Replacement in Single-disk RAID-0 Vdisk 2017-10-05
1338039.1 Sun Storage Common Array Manager reports the alarm "Tray.xx.Drive.yy is at revision "B" baseline version is "A"" 2017-10-05
1334772.1 Sun Storage Common Array Manager Reports "SYSTEM_ERROR" During the Firmware Upgrade Process 2017-10-05
1328057.1 Understanding the "Wide port transitioned from optimal to degraded" Events on the StorageTek 2500 and Sun Storage 2500-M2 Arrays 2017-05-12
1312148.1 Sun Storage 25xx and 6180 Arrays: Troubleshooting Battery Failures During Learn Cycle 2017-03-23
1283914.1 Sun Storage Common Array Manager (CAM) Reports "Battery has transitioned to an unknown state" 2018-04-20
1164893.1 Copy Back not Starting After Replacing a Faulty Drive in a Sun Storage 2500, 2500-M2, 6140, 6540, 6580, 6780 and Flexline 380 2017-07-17
1019826.1 Critical Faults for Unreadable Sectors on a Sun Storage 2500, 2500-M2, 6000 or Flexline RAID Array 2017-05-05
1018198.1 Sun StorageTek[TM] 2500 and Sun Storage[TM] 6000: Controller Tray "Service Action Required" LED is Amber 2014-09-09
1012657.1 Sun Storage[TM] 2500 and 6000 RAID Arrays: Cannot Create or Change a Volume Mapping 2017-05-12
1008161.1 Access to Volumes on Sun Storage Arrays May Cause ASC=0x94 ASCQ=0x1 Errors 2017-10-05
1008072.1 Sun StorageTek[TM] Common Array Manager Fails with an Internal Error when FMS Is Not Running 2018-04-30
1006536.1 Read and Write Operations to a Sun Storage 6000 or 2540 Array Error with ASC 0x8b / ASCQ 0x2 2013-10-19
1002786.1 Unable to Map a Volume or Snapshot as LUN 31 Using Sun Storage Common Array Manager (CAM) for Sun Storage[TM] 2500 and 6000 Arrays 2017-05-12
1002778.1 Sun StorageTek [TM] Common Array Manager (CAM) Reports a "Fault Management Service authentication communication error" 2018-04-30
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