Sun StorEdge[tm] 3510 FC Array (post July 2006): Repair Procedures

This section provides tips (when available) for the most common repair procedures for the StorEdge 3510. The repair procedures are provided in the following manual:

Sun StorEdge 3000 Family FRU Installation Guide (816-7326)

Component	Tips
Disk Drive & Sled	Improved firmware for Seagate 10K.6 disk drives will reduce the incidence of unexpected outages due to a spindle motor issue (FIN I1136-1). SCSI Timeout Values may be set too low resulting in intermittent timeouts due to arbitration, retries, or bad block reallocation (FIN I1058-1). Seagate Cheetah 7 146GB FC-AL and 73 GB FC-AL disk drives may experience higher than expected failure rates due to spindle motor failure (FCO A0256-1). Seagate Cheetah 7 FC-AL and SCSI disk drives with serial numbers below 60000 are experiencing a higher than expected failure rate due to a spindle motor issue (FCO A0239-1). Issues with Sun StorEdge 3510 FC controller and JBOD FC cables may result in Amber LED for controllers or drives. (FCO A0237-2)
I/O Contoller Modules	Sun StorEdge 3310/3510/3511 controllers must be allowed to complete the firmware cross loading process during controller replacement. (FAB 1017358.1). Write performance and specifically Sequential write for Sun StorEdge 3310, 3510, 3511 Storage Array is diminishing when both controllers are installed (FIN I1150-1). Fix for battery expiration issue of Sun StorEdge 3510 is now available through new SCCLI (1.6.2) (FIN I1078-1). New 3.27R firmware for Sun StorEdge 3510 FC Array provides enhanced CLI capabilities and functionality with StorADE (FIN I1078-1 ). A small number of Sun StorEdge 3510 FC Array Controller FRUs may contain defective firmware (FIN I0953-1). Issues with Sun StorEdge 3510 FC controller and JBOD FC cables may result in Amber LED for controllers or drives. (FCO A0237-2)
SAN Multiplatform Support	This site, Sun Storage Networking provides information as follows: Multi-Platform Support Documents Get the Software