FS System: Troubleshooting an FS1-2 Pilot Private Interconnect Link Failure message

Asset ID:	1-75-2263463.1
Update Date:	2017-05-18
Keywords:

Solution Type Troubleshooting Sure

Solution 2263463.1 : FS System: Troubleshooting an FS1-2 Pilot Private Interconnect Link Failure message

Applies to:

Oracle FS1-2 Flash Storage System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Purpose

To assist users in identifying the proper network port based on an FS1-2 Pilot Private Interconnect Link Failure.

Troubleshooting Steps

There are a series of connections between Pilots and Controllers, Pilots and Pilots & Controllers and Controllers. These connections form what is known as the Private Management Interface or PMI and the status of the connections relating to the Pilot can be observed using the Pilot View (System tab, Hardware, Pilots then double click on a specific Pilot):

Pilot View

When there is a problem with one or more of these connections, a System Alert will be generated. For example:

Pilot Interconnect Error

Here is what the actual hardware and associated network connections looks like:

Private Management Interface

NOTE: the red circles above are software network bridges that effectively create the PMI loop.

The problem is that the hardware is labeled NET0-3, the FS1-2 software uses Eth0-3. In addition the numbering is also not the same. The following table shows how to map these interfaces from their software name to the hardware name, what they do and what it means if their status changes to Not Connected:

Pilot Connections
GUI/FSCLI Name	Pilot Interface	Hardware Interface	Purpose	Not Connected Status
Eth2	eth2	NET1	Pilot to Controller connection	Shows up only on that Pilot
Ethernet 1	eth1	NET0	Pilot to Pilot connection	Shows up on both Pilots
Management	eth0	NET3	Customer Network	Shows up only on that Pilot
Serial	-	SER_MGT	Heartbeat Monitor	Shows up on both Pilots
Service Port	eth3	NET_MGT/NET2	Pilot to Buddy ILOM connection	Shows up only on buddy Pilot

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