How to remap the interfaces in Netra Server X3-2

Asset ID:	1-75-2249160.1
Update Date:	2017-06-19
Keywords:

Solution Type Troubleshooting Sure

Solution 2249160.1 : How to remap the interfaces in Netra Server X3-2

Applies to:

Netra Server X3-2 for Acme Packet
Netra X3-2 for Acme Packet

Purpose

The purpose of this document is to provide the procedure to swap the interfaces when required on NetraX3-2 server.

Troubleshooting Steps

The hardware specification of Netra X3-2 contains "one Quad GigE NIC". The interface on Quad GigE NIC which is configured as wancom0 is named S0P0 whereas the Network Management Ports Cabling Procedure in the documentation (http://docs.oracle.com/cd/E55725_01/doc/ecb_pcz200_administrator.pdf) recommends us to have the wancom0 on the NET0 interface.

Due to this discrepancy, the wancom0 remains down.

The solution is to locate the interface using the command "interface-mapping locate" and swapping the interfaces using the command "interface-mapping swap".

Steps to bring wancom0 up:

=============================

1. Login to the system using console.

2. Check the initial mapping with the command "show interface-mapping".

Initial Mapping :

Interface Mapping Info
-------------------------------------------
Eth-IF MAC-Addr Label
wancom0 A0:36:9F:57:D7:54 #generic
wancom1 00:10:E0:5B:82:51 #onboard
wancom2 00:10:E0:5B:82:52 #onboard
spare 00:10:E0:5B:82:53 #onboard
s0p0 A0:36:9F:57:D7:55 #generic
s1p0 A0:36:9F:57:D7:56 #generic
s0p1 A0:36:9F:57:D7:57 #generic
s1p1 00:10:E0:5B:82:50 #generic
s0p2 FF:FF:FF:FF:FF:FF #dummy
s1p2 FF:FF:FF:FF:FF:FF #dummy
s0p3 FF:FF:FF:FF:FF:FF #dummy
s1p3 FF:FF:FF:FF:FF:FF #dummy

3. Enter "interface-mapping locate wancom0 15." where, wancom0 = interface name and 15 = The time in seconds for the interface to blink. when we executed the command, the port in question will blink on S0P0 interface instead of NET0.

4. Enter the command "interface-mapping swap wancom0 S0P0" ----> Note: S0P0 does not always hold good. use the appropriate interface based on step 3.

5. Verify the interface mapping again and check if the MAC address has changed.

Interface Mapping Info
-------------------------------------------
Eth-IF MAC-Addr Label
wancom0 00:10:E0:5B:82:50 #generic
wancom1 00:10:E0:5B:82:51 #onboard
wancom2 00:10:E0:5B:82:52 #onboard
spare 00:10:E0:5B:82:53 #onboard
s0p0 A0:36:9F:57:D7:54 #generic
s1p0 A0:36:9F:57:D7:55 #generic
s0p1 A0:36:9F:57:D7:56 #generic
s1p1 A0:36:9F:57:D7:57 #generic
s0p2 FF:FF:FF:FF:FF:FF #dummy
s1p2 FF:FF:FF:FF:FF:FF #dummy
s0p3 FF:FF:FF:FF:FF:FF #dummy
s1p3 FF:FF:FF:FF:FF:FF #dummy

6. Verify the status of Wancom0

Note: This is mainly targeted for Acme Packet Platforms.

References

<BUG:20363469> - BAD INTERFACE WANCOM0 : NET0 VS S0P0.

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