| Asset ID: |
1-75-2119980.1 |
| Update Date: | 2016-04-04 |
| Keywords: | |
Solution Type
Troubleshooting Sure
Solution
2119980.1
:
How to troubleshoot X4-2 Server that powers on for only a few seconds then powers off
| Related Categories |
- PLA-Support>Sun Systems>x86>Server>SN-x86: Sun Server X4
|
The system suddenly powers off and will not power on. Running start /SYS from the ILOM starts the system for only a few seconds. Pressing the power button produces no results at all. No errors in the system event log.
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: FRU CAP
Applies to:
Sun Server X4-2 - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
Purpose
To check the front indicator module ( FIM ) and FIM cable before ordering lots of parts and spending lots of time diagnosing the issue.
Troubleshooting Steps
- Try to start the system from the ILOM -> start /SYS and if the system only powers on for a few seconds then check the system event log and fmadm faulty and verify that no errors are produced only messages about the power on.
[448 Tue Mar 22 18:03:55 2016 IPMI Log minor
ID = d0 : 03/22/2016 : 18:03:55 : System Firmware Progress : SMI Handle
r : Memory initialization : Asserted
447 Tue Mar 22 18:03:51 2016 IPMI Log minor
ID = cf : 03/22/2016 : 18:03:51 : System Firmware Progress : SMI Handle
r : Management controller initialization : Asserted
446 Tue Mar 22 18:03:50 2016 IPMI Log minor
ID = ce : 03/22/2016 : 18:03:50 : System Boot Initiated : sensor number
= 0x00 : System Restart : Asserted
445 Tue Mar 22 18:03:50 2016 Power On major
Power to /SYS has been turned on by: Console session, Username: root
- Check the front power button does not do anything at all when pressing in and out. The system will not power on even for a second.
- Disconnect the FIM cable from the motherboard and try to power on the system again from the ILOM -> start /SYS, if the system stays up for about a minute or more then most likely the FIM or FIM cable need replacement.
Other things to do in case the FIM is not the issue:
- Remove components to bring the system down to a minimal configuration to try to isolate the problem component.
- Sometimes the power button or locator light button can get jammed in by the chassis, make sure this is not the case.
- Gather a full snapshot, as there may be clues in the cpld and voltage data pointing to an issue.
.
References
<NOTE:1592276.1> - How to Replace a Sun Server X4-2 Front Indicator Module
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