Diameter Signaling Router (DSR) 5.0 syscheck "ntp: FAILURE:: File has corrupted value for time "

Asset ID:	1-75-1927810.1
Update Date:	2018-04-06
Keywords:

Solution Type Troubleshooting Sure

Solution 1927810.1 : Diameter Signaling Router (DSR) 5.0 syscheck "ntp: FAILURE:: File has corrupted value for time "

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 5.0 to DSR 6.0 [Release DSR 5.0 to DSR 6.0]
Tekelec
Syscheck errors:

[root@drfa-dsrNO-b]# syscheck
Use of uninitialized value $time in pattern match (m//) at /usr/TKLC/plat/lib/Syscheck/modules/proc/ntp/Test.pm line 786.
Use of uninitialized value $time in concatenation (.) or string at /usr/TKLC/plat/lib/Syscheck/modules/proc/ntp/Test.pm line 788.
Running modules in class disk...
OK

Running modules in class hardware...
OK

Running modules in class net...
OK

Running modules in class proc...
* ntp: FAILURE:: File has corrupted value for time
* ntp: FAILURE:: TIME:
* ntp: FAILURE:: Could not get last good time info
One or more module in class "proc" FAILED

Running modules in class system...
OK

LOG LOCATION: /var/TKLC/log/syscheck/fail_log

Purpose

Clear NTP alarms from syscheck, caused by /var/TKLC directory at 100%

Troubleshooting Steps

This is known issue and is resolved BugDB 19108467 fix in DSR 6.0 (TPD 6.7.0.0.0-84.8.0)

The NTP error is caused by the system not being able to write to file /var/TKLC/log/syscheck/ntp_last_good_time.

This was precipitated by directory /var/TKLC filling up.

Check the diisk volume size by executing the following command:

df -hk

View the "USE%" column.

If this column shows 100% for /var/TKLC then you must find out what is causing this directory to be filled up.

To correct the ntp error the following should be executed:

>$ sudo stop syscheck
>
> rm /var/TKLC/log/syscheck/ntp_last_good_time
>
>$ sudo start syscheck

This was precipitated by directory /var/TKLC filling up

If the above does not work to stop/start syscheck do:

$ sudo stop syscheck

$ sudo start syscheck

References

<BUG:19108467> - [232967]SYSCHECK PROC NTP TEST FAILS WITH "USE OF UNINITIALIZED VALUE" IF FILESY

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