Solution Type Troubleshooting Sure

Solution 1674774.1 : Data Collection Guide - Eagle STP Common issues

Applies to:

Oracle Communications EAGLE (Software)
Oracle Communications EAGLE (Hardware)
Tekelec

Purpose

This Document is intended to facilitate Troubleshooting for Oracle Eagle STP Common issues

Please obtain and upload the following log files:

Logfile created during the execution of below mentioned commands.
Please upload any other relevant screenshots that you feel would help with the troubleshooting of this issue.

Additional Information

1. Please indicate how the issue is affecting your business.

2. Answer all of the following questions:

3. Please collect the following commands from the Eagle command line.

• rept-stat-trbl:display=timest

• rept-stat-db:display=all

• rept-stat-gpl:display=all

• rtrv-trbl:loc=1113:num=99

• rtrv-trbl:loc=1115:num=99

• rtrv-obit:loc=1113:num=149

• rtrv-obit:loc=1115:num=149

• rtrv-serial-num

• rtrv-stp

• rept-stat-card

• rept-stat-ls

• rept-stat-sccp

• rept-stat-iptps

• rtrv-ctrl-feat

• rtrv-feat

• rept-stat-ddb:display=all

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