How to Troubleshoot NTP Config on Acme SBC

Asset ID:	1-75-1587155.1
Update Date:	2018-03-20
Keywords:

Solution Type Troubleshooting Sure

Solution 1587155.1 : How to Troubleshoot NTP Config on Acme SBC

Related Items


Acme Packet 4600
 Acme Packet 6100
 Net-Net OS
 Acme Packet 4500
 Acme Packet 3820
 Acme Packet 6300

Related Categories


PLA-Support>Sun Systems>CommsGBU>Session Delivery Network>SN-SND: Acme Service Provider

How to Troubleshoot NTP config on Acme SBC

In this Document

Purpose

Troubleshooting Steps

Commands

Usage Examples

Applies to:

Acme Packet 3820
Net-Net OS - Version C5.x.x and later
Acme Packet 4500
Acme Packet 4600
Acme Packet 6100
Acme Packet OS

Purpose

How to Troubleshoot NTP config on an AP Session Border Controller (SBC)

Troubleshooting Steps

NTP communication is only supported out the management wancom0/eth0 port; ensure that all host routes setup for NTP servers are pointing to the eth0 or wancom0 gateway.

The system will query the NTP server on bootup and periodically to ensure synchronization. If the system clock is too far off the NTP server's, the sync will fail. Set the system clock closer to the actual time, then reboot the system to sync.

Commands

Available commands to check the status of NTP servers:

show ntp server

show ntp status

Usage Examples

TAC-SD# show ntp server

NTP Status TUE OCT 21 15:07:30 UTC 2008
server st poll reach delay offset disp

----------------------- -- ---- ------ ------- -------- ---------

=10.0.201.44 16 64 0 0.00000 0.00000 16.0000

TAC-SD# show ntp status

NTP synchronization in process

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