Sun StorageTek L180 Tape Library
 
Sun StorageTek L20 Tape Library
 
Sun StorageTek L700e Tape Library
 
Sun Storage L60 (OEM) Tape Library
 
Sun StorageTek L1400 Tape Library
 
Sun StorageTek L80 Tape Library
 

PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK Legacy Drive and Library
 

In this Document

Purpose

Troubleshooting Steps

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for Oracle Support personnel

Applies to:

Purpose

L-Series Libraries - Troubleshooting Tape Library Power Problem.

Troubleshooting Steps

PROBLEM OVERVIEW: Library does not power up correctly

CONFIRM THE FAULT BY CHECKING:
Check status LEDs on library Op Panel and power supplies

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
-Check the power supply breaker
-Check that the power supply is seated properly
-Check the power cord is seated properly
-Check that the tape drives are seated properly
-Pull tape drives to see if breaker will stay up
-Pull power cable from source and check incoming power and phases
-Check for correct power coming into library
-If power supply still fails, replace FRU
-Record specific error code and messages associated with failure in case notes
-Record all relevant visual observations of error in case notes
-Record final fix in case notes

CONFIRM THE FIX BY:
Library will power up and initialize to ready state


NOTE: Under NO circumstances show tape drives be returned with Media still inside the drive.  If a tape is stuck in a drive, contact the Tape Hardware Support team for instructions on how to remove the tape with an email to tapehw_ww@oracle.com include the SR/case number in the subject line of the email.

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