SL8500 - CAP Unlocked LED is Lit and Blinking

Asset ID:	1-75-1306054.1
Update Date:	2017-09-25
Keywords:

Solution Type Troubleshooting Sure

Solution 1306054.1 : SL8500 - CAP Unlocked LED is Lit and Blinking

Applies to:

Sun StorageTek SL8500 Modular Library System - Version Not Applicable and later
Information in this document applies to any platform.

Purpose

Troubleshooting CAP Unlocked LED is Lit and Blinking

Troubleshooting Steps

PROBLEM OVERVIEW: CAP unlocked LED is lit and blinking

- Application (ACSLS or HSC) should have the CAP in an offline condition.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
-Do health check on library via SL Console
-Make sure all cartridges are fully seated and properly oriented in slots
-Via SL Console, verify the lock/unlock status can be changed and LED matches action
-Verify the CAP rotates when pushing the lock/unlock button and is functional

- If the library has a safety door, very the elevator offline on the right side, activate the safety door, then

- If library does not have a safety door, library must be offline before opening door to check cables and
CAP motors.

-Check the cables to CAP motors and switches are seated
-After verifying cables and CAP motors are functional, de-activate safety door and place elevator online.
-Review the Error Log for details on CAP failure to determine failing component
-Record specific error code and messages associated with failure in case notes
-Record all relevant visual observations of error in case notes
-Record final fix in case notes

CONFIRM THE FIX BY:
Check status of CAP on SL Console
Run SLC Self Test diagnostic to verify functionality
Either perform an eject or enter to verify proper operation of the CAP.

References:
Knowledge Doc 1009852.1 - SL8500 CAP adjustment
Knowledge Doc 1007182.1 - SL8500 CAP locking problem

Attachments

This solution has no attachment