| Asset ID: |
1-75-1301346.1 |
| Update Date: | 2017-09-25 |
| Keywords: | |
Solution Type
Troubleshooting Sure
Solution
1301346.1
:
9310/L5500 - Troubleshooting Pass Thru Port (PTP) Failure Issue in Library
| Related Items |
- Sun StorageTek 9310 Automated Cartridge System
- Sun StorageTek L5500 Tape Library
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK Legacy Drive and Library
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for Oracle Support personnel
Applies to:
Sun StorageTek 9310 Automated Cartridge System - Version Not Applicable and later
Sun StorageTek L5500 Tape Library - Version Not Applicable and later
Information in this document applies to any platform.
Purpose
9310/L5500 - Troubleshooting Pass Thru Port (PTP) Failure Issue in Library.
Troubleshooting Steps
PROBLEM OVERVIEW: PTP Failure
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? : Customer vary the PTP Master LSMs and drives attached to the LSM offline.
WHAT ACTION NEEDS TO BE TAKEN:
CONFIRM THE FAULT BY:
Testing LSM and PTP connectivity.
1. Perform Quick Init on LSM per Maintenance Manual P/N 99607.
2. Check Event Log for PTP Errors.
CONFIRM THE FIX BY: Verifying LSM is back online and PTP is operational.
Customer vary the LSMs and Drives attached to LSM online.
REFERENCE INFORMATION:
44XX/93XX/L55XX Automated Cartridge System Illustrated Parts Catalog PN99600
44XX/93XX/L55XX Automated Cartridge System Maintenance Manual PN99607
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