| Asset ID: |
1-75-1301313.1 |
| Update Date: | 2017-06-07 |
| Keywords: | |
Solution Type
Troubleshooting Sure
Solution
1301313.1
:
L180/L700/L1400 - Troubleshooting Problems Caused by MPC/MPCL in Library
| Related Items |
- Sun StorageTek L180 Tape Library
- Sun StorageTek L700e Tape Library
- Sun StorageTek L1400 Tape Library
- Sun StorageTek L700 Tape Library
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK Legacy Drive and Library
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for Oracle Support personnel
Applies to:
Sun StorageTek L180 Tape Library - Version Not Applicable and later
Sun StorageTek L1400 Tape Library - Version Not Applicable and later
Sun StorageTek L700 Tape Library - Version Not Applicable and later
Sun StorageTek L700e Tape Library - Version Not Applicable and later
Information in this document applies to any platform.
Purpose
Troubleshooting problem caused by faulty MPC/MPCL
Examples of failures that may not post an FSC are:
- AC power problem
- AC PDU fault
- Redundant AC power option (UPS) failure
- DC power faults
- Operator panel problems
- Interface errors
- Tape drive faults
- Mismatched SCSI interfaces
Troubleshooting Steps
It is difficult to determine when the MPC/MPCL may be causing problems. There are a number of symptoms that could be the result of a defective card. Refer to the following steps to troubleshoot this problem. This information is found in the L700/L1400 Service Reference Manual, Chap.3, PN 95846.
1. Do you have an AC power problem? Yes: Go to TIP 1000: Power---AC PDU.
No: Go to Step 3.
2. Do you have a power problem that may relate to the redundant power option? Yes: Go to "TIP 1010: Power---UPS Power"
No: Go to Step 3.
3. Do you have an DC power problem? Yes: Go to TIP 2000: Power---DC Power.
No: Go to step 4.
4. Do you have an operator panel problem Yes: Go to TIP 3000: Operator Panel.
No: Go to Step 5.
5. Do you have a problem where the client system cannot access the library? Yes: Go to TIP 4000: SCSI Interface.
No: Go to Step 7.
6. Do you have a tape drive problem? Yes: Go to TIP 5000: Tape Drives.
No: Go to step 7.
7. If you are uncertain, run diagnostic tests on the library. Refer to the "Diagnostic Tests" in Chapter2, "Firmware Operation."
Symptom Explanation Conditions That Could Cause This Symptom
The PDU breaker trips.
- Defective AC Power Distribution Unit (PDU)
- Defective power cable
- Incorrect power source
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