| Asset ID: |
1-75-1163853.1 |
| Update Date: | 2017-08-17 |
| Keywords: | |
Solution Type
Troubleshooting Sure
Solution
1163853.1
:
9x40/T10000 - New Delta SFPs are Stuck in Back of Drive
| Related Items |
- Sun StorageTek 9840C Tape Drive
- Sun StorageTek T10000B Tape Drive
- Sun StorageTek 9940B Tape Drive
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK T-Series Drive
- _Old GCS Categories>Sun Microsystems>Storage - Tape>Drives - 9840
|
In this Document
Oracle Confidential PARTNER - Available to partners (SUN).
Reason: Confidential for Oracle Support personnel
Applies to:
Sun StorageTek T10000B Tape Drive - Version Not Applicable and later
Sun StorageTek 9840C Tape Drive - Version Not Applicable to Not Applicable [Release N/A]
Sun StorageTek 9940B Tape Drive - Version Not Applicable and later
Information in this document applies to any platform.
Purpose
SFP module gets stuck in back of drive when attempting to replace.
Troubleshooting Steps
Use the following process to remove and adjust SFP connector:
Two required tools would be:
- T-10 Torx Driver
- 10mm or wider feeler gauge of 0.50mm (0.0200") thickness (narrower than SFP cage)
If a SFP module gets stuck in a T10K or 9840 tape drive:
1. Loosen the 2 or 3 T-10 Torx screws (do not completely remove or you will have to remove cover).
2. Extract the SFP module by single-step bail-latch pull method or by Delta dual-step method using extra step of first pressing button.
3. If SFP still does not release; apply some upward force to Torx driver while mated with one of the loosened T-10 screw heads, while SFP removal is attempted.
4. Re-tighten the 2 or 3 T-10 Torx screws.
To reduce risk of future sticking of Delta SFPs in a T10K or 9840 tape drive:
1. While SFP modules are extracted; make sure the 2 or 3 T-10 Torx screws are loosened (do not completely remove)
2. For port A, insert feeler gauge of 0.50mm thickness between bottom of SFP cage and next sheetmetal layer beneath
3. While materials are otherwise in a relaxed state (no external forces applied), retighten one or two screws near port A
4. For port B, insert the same 0.50mm thick feeler gauge between bottom of cage and next layer beneath
3. While materials are otherwise relaxed, retighten remaining screw near port B
4. Extract feeler gauge
The risk reduction method above (or similar) should likely be adapted to the initial assembly of all T10Ks and 9840s in the manufacturing process.
For all ports, tape drives, and SFPs mentioned above, SFP extraction works best after applying the risk reduction method described above.
Refer to the attached pictures for further reference.
Attachments
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