Sun SPARC Enterprise M8000 Server
 
Sun SPARC Enterprise M4000 Server
 
Sun SPARC Enterprise M3000 Server
 
Sun SPARC Enterprise M9000-32 Server
 
Sun SPARC Enterprise M5000 Server
 
Sun SPARC Enterprise M9000-64 Server
 

PLA-Support>Sun Systems>SPARC>Enterprise>SN-SPARC: Mx000
 
_Old GCS Categories>Sun Microsystems>Servers>OPL Servers
 

Applies to:

Purpose

  The following troubleshooting guide is provided to assist users to diagnose issues when the 'snapshot' command fails on a XSCF.

Troubleshooting Steps

SSH: Could not resolve hostname

XSCF> snapshot -L F -t username@hostname:/home/username
Downloading Public Key from 'hostname'...
Error downloading key for host 'hostname'
- Program exited unexpectedly: /usr/bin/ssh
- Output: "ssh: Could not resolve hostname <hostname>: Temporary failure in name resolution"
Error with SSH settings

Resolution:  Use the ip address instead of the host name

===================================================

Unable to mount USB device

After inserting a USB memory stick into the maintenance port of an OPL XSCF, snapshot reported that it is unable to mount the USB device.

Sun SPARC Enterprise M3000/M4000/M5000/M8000/M9000 (OPL) Servers: snapshot "Unable to mount USB device".

The snapshot command expects the USB device to have a partition 1 with a fat32 filesystem. (/dev/sda1) If your device does not have any partitions, the XSCF will see your USB memory stick as /dev/sda. Without the partition snapshot will not be able to mount the device correctly and report "Unable to mount USB device".

Resolution:  To create a partition table on your USB stick, you can plug your USB memory stick into a Windows Computer, which should re-partition and format the device with one large partition as a FAT32 file system.
This issue is fixed in XCP 1050.

See change request 6531640 for more information. OPL, snapshot
Previously Published As 88601

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