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Asset ID: 1-75-1002929.1
Update Date:2018-01-08
Keywords:

Solution Type  Troubleshooting Sure

Solution  1002929.1 :   Troubleshooting RAID boot issues on V215/V245, V440/V445, T1000/T2000  


Related Items
  • Sun Fire T1000 Server
  •  
  • Sun Fire V215 Server
  •  
  • Sun Fire V245 Server
  •  
  • Sun Fire T2000 Server
  •  
  • Sun Fire V445 Server
  •  
  • Sun Fire V440 Server
  •  
Related Categories
  • PLA-Support>Sun Systems>SPARC>Workgroup Servers>SN-SPARC: SF-V2x0
  •  
  • _Old GCS Categories>Sun Microsystems>Servers>CMT Servers
  •  
  • _Old GCS Categories>Sun Microsystems>Servers>Entry-Level Servers
  •  

PreviouslyPublishedAs
204030


Applies to:

Sun Fire T1000 Server - Version Not Applicable and later
Sun Fire T2000 Server - Version Not Applicable and later
Sun Fire V215 Server - Version Not Applicable and later
Sun Fire V245 Server - Version Not Applicable and later
Sun Fire V440 Server - Version Not Applicable and later
All Platforms

Purpose

This document will assist the user in resolving issues, when the default boot drive is a part of a RAID volume on Sun Fire V215/V245, Sun Fire V440/V445 and Sun Fire T1000/T2000.

Symptoms:

  1. User is unable to create RAID volume with the default boot drive
  2. The system won't boot off LSI RAID volume
  3. User needs assistance in resolving boot failures
  4. User can't see or boot off a RAID volume, after attempting to migrate RAID volume member disks from one system to another.

Troubleshooting Steps

Please validate that each troubleshooting step below is true for your environment. The steps will provide instructions or a link to a document, for validating the step and taking corrective action as necessary. The steps are ordered in the most appropriate sequence to isolate the issue and identify the proper resolution. Please do not skip a step.



Steps to Follow
Troubleshooting LSI RAID controller

1. Verify that the LSI RAID controller is working properly. Refer to <Document: 1013116.1> How to verify the LSI RAID controller is functional on Sun Fire  V215/V245, Sun Fire  V440, Sun Fire  V445, and Sun Fire  T1000/T2000 .

2. Verify that proper RAID volume creation and OS installation occurred. Refer to Technical Instruction <Document: 1011575.1> How to verify hardware RAID Volume creation on V215/V245, V440/V445, and T1000/T2000 .

3. Verify that active volume exists. The active volume(s) will be reported by the 'raidctl' command at Solaris level and also by the 'show-volumes' command at OBP level. For details refer to <Document: 1013116.1> . How to verify the LSI RAID controller is functional n Sun Fire  V215/V245, Sun Fire  V440, Sun Fire  V445, and Sun Fire  T1000/T2000 .

Note: After replacement of the RAID controller the existing RAID volume will be deactivated.  As a result the (boot) volume will not be recognized and need to be re-activated. For guidelines on how to prevent loosing or corrupting the volume data in this case, refer to <Document: 1011575.1> (step 2) and the following documents:

<Document: 1009723.1> Troubleshooting inability to see a pre-existing RAID volumes on T1000/T2000 T5120/T5140/T5220/T5240/T5440

<Document: 1007005.1> How to activate a RAID volume on T1000/T2000, V215/V245/V445, T5120/T5220, T5140/T5240/T5440 Servers

4. Verify the boot alias is correct. Make sure that you are you are using the correct device path for the boot volume.  To determine the device boot path for the different servers you may use the OBP, OS commands or explorer output. Refer to <Document: 1013116.1>  (step1) and the following documents:

<Document: 1007109.1> Internal RAID controllers on T1000/T2000, T5120/T5220/T5140/T5240, V215/V245/V440/V445, Ultra 25/45 and Sun Blade T6300/T6320/T6340

<Document: 1005907.1> Solaris[TM] Operating System: Matrix of Recognized Device Paths. 

5. At this point, if the user has validated that each troubleshooting step above is true for the environment, and the issue still exists, further troubleshooting (and likely reinstall of the OS is required. Gather the needed data from the console logs and by running explorer. For further assistance you may contact MOS .

References:

For more details and assistance with the RAID operations use the links to the product documentation:

Sun Fire V215/V245 Server Administration Guide

Sun Fire V445 Server Administration Guide

Sun Fire T1000 Server Administration Guide

Sun Fire T2000 Server Administration Guide

 


Previously Published As 91339

 

 

References

<NOTE:1013116.1> - How to Verify the LSI RAID Controller is Functional on Sun Fire[TM] V215/V245, Sun Fire[TM] V440/V445, Sun Fire[TM] T1000/T2000.
<NOTE:1005907.1> - SPARC Platforms: Matrix of Recognized Device Paths
<NOTE:1007005.1> - How to activate a RAID volume on T1000/T2000, V215/V245/V445, T5120/T5220, T5140/T5240/T5440, T6300/T6320/T6340 Servers
<NOTE:1007109.1> - Internal RAID controllers on T1000/T2000, T5120/T5220/T5140/T5240, V215/V245/V440/V445, Ultra 25/45 and Sun Blade T6300/T6320/T6340
<NOTE:1009723.1> - Troubleshooting inability to see a pre-existing RAID volume on T1000/T2000 T5120/T5140/T5220/T5240/T5440 T6320/T6340
<NOTE:1011575.1> - How to verify hardware RAID Volume creation on V215/V245, V440/V445, and T1000/T2000

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