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Asset ID: 1-71-2387417.1
Update Date:2018-04-18
Keywords:
Solution Type  Technical Instruction Sure

Solution  2387417.1 :   OCEEMS Standby Server Unreachable  

Related Items 
    

  • Oracle Communications EAGLE (Software)
    •  
Related Categories 
    

  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec EMS
    •  






In this Document


Goal


Solution



Created from <SR 3-17267348041>


Applies to:  

Oracle Communications EAGLE (Software) - Version E5-MS 46.0 and later
Tekelec



Goal


Standby server is no longer reachable.


Solution


First try ping from:


    

  1. Mate (Active) OCEEMS
    2. 

  2. Eagle STPs
    3. 

  3. From any other client/machine on same network
    4. 



If Ping is unsuccessful from all locations, then this is a network or hardware issue.


If there is no known issue on network side, then physically check if the ethernet port light is green (with respect to hardware service guide of machine).


Try to connect to iLO or a direct serial connection to server to confirm if there is any specific hardware issue on server. Involve the hardware supplier for further hardware troubleshooting.


 


 


 


 


 


 



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