Asset ID:	1-71-2384657.1
Update Date:	2018-04-14
Keywords:

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Solution Type  Technical Instruction Sure

Solution  2384657.1 :   Format-disk Command Failure Message On Standby TDM; When Formatting Standby RMD  

In this Document

Goal

Solution

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Created from <SR 3-16419759001>

Applies to:

Oracle Communications EAGLE (Software) - Version EAGLE 46.5 and later
Tekelec
During post-upgrade procedures, if two Removable Media Drives are formatted; the standby RMD will output "Format-disk of system removable media complete"; followed by "Command failed: could not release standby fixed disk". However, the command actually completes successfully, as seen with the output of the command "rept-stat-db". See system logs below: (for Standby MASP/RMD loc=1115)

rept-stat-db
Command entered at terminal #13.
;

tekelecstp 18-02-07 16:21:09 MST EAGLE 46.5.0.0.1-70.39.1
DATABASE STATUS: >> OK <<
TDM 1114 ( ACTV ) TDM 1116 ( STDBY)
C LEVEL TIME LAST BACKUP C LEVEL TIME LAST BACKUP
- -------- ---------------------- - -------- ----------------------
FD BKUP Y 8 18-02-07 15:59:15 MST Y 8 18-02-07 15:59:15 MST
FD CRNT Y 8 Y 8
GTT DB 1 1
MCAP 1113 MCAP 1115
- -------- - --------
RD BKUP - - - - N 1 - -
USB BKP - - - - - - - -

;

> format-disk:type=system:force=yes:loc=1115


Command Accepted - Processing

tekelecstp 18-02-07 16:21:43 MST EAGLE 46.5.0.0.1-70.39.1
format-disk:type=system:force=yes:loc=1115
Command entered at terminal #13.
;

tekelecstp 18-02-07 16:21:44 MST EAGLE 46.5.0.0.1-70.39.1
Format-disk of system removable media started.
Extended processing required, please wait.
;

tekelecstp 18-02-07 16:21:44 MST EAGLE 46.5.0.0.1-70.39.1
Disk Operation: Creating file system.
;

tekelecstp 18-02-07 16:22:20 MST EAGLE 46.5.0.0.1-70.39.1
Disk Operation: Initializing Disk Contents.
;

tekelecstp 18-02-07 16:22:43 MST EAGLE 46.5.0.0.1-70.39.1
0016.1083 SYSTEM INFO REPT COND: system alive
Report Date:18-02-07 Time:16:22:43
;

tekelecstp 18-02-07 16:26:44 MST EAGLE 46.5.0.0.1-70.39.1
Format disk in progress
;

tekelecstp 18-02-07 16:27:43 MST EAGLE 46.5.0.0.1-70.39.1
0018.1083 SYSTEM INFO REPT COND: system alive
Report Date:18-02-07 Time:16:27:43
;

tekelecstp 18-02-07 16:28:24 MST EAGLE 46.5.0.0.1-70.39.1
Format-disk of system removable media complete.
;

tekelecstp 18-02-07 16:28:24 MST EAGLE 46.5.0.0.1-70.39.1
Command failed: could not release standby fixed disk.
;

tekelecstp 18-02-07 16:28:24 MST EAGLE 46.5.0.0.1-70.39.1

> rept-stat-db


Command Accepted - Processing

tekelecstp 18-02-07 16:29:02 MST EAGLE 46.5.0.0.1-70.39.1
rept-stat-db
Command entered at terminal #13.
;

tekelecstp 18-02-07 16:29:02 MST EAGLE 46.5.0.0.1-70.39.1
DATABASE STATUS: >> OK <<
TDM 1114 ( ACTV ) TDM 1116 ( STDBY)
C LEVEL TIME LAST BACKUP C LEVEL TIME LAST BACKUP
- -------- ---------------------- - -------- ----------------------
FD BKUP Y 8 18-02-07 15:59:15 MST Y 8 18-02-07 15:59:15 MST
FD CRNT Y 8 Y 8
GTT DB 1 1
MCAP 1113 MCAP 1115
- -------- - --------
RD BKUP - - - - N 1 - -
USB BKP - - - - - - - -

;

Goal

To inform users that the "format-disk" command does complete.  The "Command failed" message is a false, informational type message; since the update of the system USB/RMD actually completes normally.

Reference the Upgrade Doc used:
Software Upgrade Guide Releases 45.x and 46.x E54340 Revision 4

See Upgrade Session 2; Procedure 12: Upgrading Removable media. Steps 16 - 22
 

Solution

 Ignore the command failure message and continue with Upgrade Session 2; Procedure 12: Upgrading Removable Media; Steps 18 - 23

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