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Solution Type Technical Instruction Sure Solution 2369395.1 : How to Replace a DE3-24C Chassis with Midplane Assembly in an Oracle Database Appliance X6-2 HA/ X7-2 HA
In this Document
Oracle Confidential PARTNER - Available to partners (SUN). Applies to:Oracle Database Appliance X6-2 HA Hardware - Version All Versions to All Versions [Release All Releases]Oracle Database Appliance X7-2 HA Hardware - Version All Versions to All Versions [Release All Releases] Information in this document applies to any platform. GoalDescribe the procedure needed to replace a DE3-24C Midplane chassis, including the possible need to re-program the serial-number of the chassis. The chassis midplane is a FRU part number 7319616 Solution
DISPATCH INSTRUCTIONS - WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED? Training and experience with Oracle Database Appliance systems TIME ESTIMATE: 120 minutes TASK COMPLEXITY: 3
WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY?: The system needs to be in such a state that the affected drive JBOD can be powered off, usually this means completely shut down of both ODA nodes. WHAT ACTION DOES THE FIELD ENGINEER/ADMINISTRATOR NEED TO TAKE?:
******************* If you are running the Virtualized image, you will need to perform the following commands in oda_base, not DOM0 ********************* 1) Make sure the DE3 has firmware 0304 or above # sg_map -i |grep ORA
/dev/sg14 ORACLE DE3-24C 0304 /dev/sg29 ORACLE DE3-24C 0304
2) Find the Master IOM # sg_ses -p3 /dev/sg29 |grep MS_status
MS_status: Master <<<<<<<<<<<<<<<<<<<<<<<< in this example, /dev/sg29 is the Master IOM # sg_ses -p3 /dev/sg14 |grep MS_status MS_status: Slave
3) Read and list out current serial# You will need to download the new de3cli96 tool for this step Please the de3cli96 on the node that you will be executing the following commands on: # chmod 77 de3cli96
# ./de3cli96 "fruupdate mp /Product_IdentityR/Product_Identity_Serial_Number" /dev/sg29 FRU ID: MP FRU FIELD: /Product_IdentityR/Product_Identity_Serial_Number data: 1605NMQ01C <<<<<<<<<<<<<<<<<<<<<<<<< this is the current serial# # ./de3cli96 "fruupdate mp /System_IdentityR/System_Identity_Serial_Number" /dev/sg29 FRU ID: MP FRU FIELD: /System_IdentityR/System_Identity_Serial_Number data: 1605NMQ01C
4) Find out which serial number the disks are expecting # oakcli show storage -errors
ERROR: Disk e0_pd_00 [/dev/sda] 35000cca0536d3818@1605NMQ01C belongs to another host's chassis#: 1605NMQ01B] ERROR: Disk e0_pd_01 [/dev/sdb] 35000cca0536d3a98@1605NMQ01C belongs to another host's chassis#: 1605NMQ01B] ERROR: Disk e0_pd_02 [/dev/sdc] 35000cca0536d3fd4@1605NMQ01C belongs to another host's chassis#: 1605NMQ01B] ERROR: Disk e0_pd_03 [/dev/sdd] 35000cca0536d3a20@1605NMQ01C belongs to another host's chassis#: 1605NMQ01B]
5) Write back the serial number, using the master IOM /dev/sg29 # ./de3cli96 "fruupdate mp /Product_IdentityR/Product_Identity_Serial_Number 1605NMQ01B" /dev/sg29
FRU ID: MP FRU FIELD: /Product_IdentityR/Product_Identity_Serial_Number # ./de3cli96 "fruupdate mp /System_IdentityR/System_Identity_Serial_Number 1605NMQ01B" /dev/sg29 FRU ID: MP FRU FIELD: /System_IdentityR/System_Identity_Serial_Number
6) reset the jbod You will not need to turn power off/on to the DE3-24C
7) check the new serial# # sg_ses -p1 -H /dev/sg29
ORACLE DE3-24C 0304 enclosure services device Response in hex from diagnostic page: Configuration (SES) 00 01 00 00 f3 00 00 00 00 22 00 0c 74 50 80 02 00 ........"..tP... 10 01 d7 e3 16 4f 52 41 43 4c 45 20 20 44 45 33 2d ....ORACLE DE3- 20 32 34 43 20 20 20 20 20 20 20 20 20 30 33 30 34 24C 0304 30 53 50 4d 53 01 00 00 78 60 14 08 00 20 00 00 00 SPMS...x`... ... 40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 60 00 00 00 00 00 00 00 00 00 00 00 00 31 36 30 35 ............1605 70 4e 4d 51 30 31 43 00 00 00 00 00 00 00 00 00 00 NMQ01C.......... 80 17 18 00 0d 02 02 00 00 03 04 00 03 04 0c 00 00 ................ 90 07 02 00 13 0e 01 00 09 0c 03 00 08 12 06 00 00 ................ a0 13 06 00 00 18 02 00 00 19 20 00 00 c0 02 00 13 ......... ...... b0 53 41 53 20 44 69 73 6b 20 53 6c 6f 74 46 61 6e SAS Disk SlotFan c0 49 4f 4d 20 43 6f 6e 74 72 6f 6c 6c 65 72 20 43 IOM Controller C d0 61 72 64 44 69 73 6b 20 43 61 67 65 4f 50 20 50 ardDisk CageOP P e0 61 6e 65 6c 4f 52 43 4c 2c 45 78 70 61 6e 64 65 anelORCL,Expande f0 72 20 53 74 61 74 65 r State
8) make sure oak shows disks in Good status # oakcli show disk
NAME PATH TYPE STATE STATE_DETAILS e0_pd_00 /dev/sda SSD ONLINE Good e0_pd_01 /dev/sdb SSD ONLINE Good e0_pd_02 /dev/sdc SSD ONLINE Good e0_pd_03 /dev/sdd SSD ONLINE Good e0_pd_04 /dev/sde SSD ONLINE Good e0_pd_05 /dev/sdf SSD ONLINE Good e0_pd_06 /dev/sdg SSD ONLINE Good e0_pd_07 /dev/sdh SSD ONLINE Good e0_pd_08 /dev/sdi SSD ONLINE Good e0_pd_09 /dev/sdj SSD ONLINE Good e0_pd_20 /dev/sdk SSD ONLINE Good e0_pd_21 /dev/sdl SSD ONLINE Good e0_pd_22 /dev/sdaa SSD ONLINE Good e0_pd_23 /dev/sdab SSD ONLINE Good If the disks are still in Failed/DiskRemoved status, then restart oakd (oakcli restart oak), and run oakcli show disk again.
Steps 1 through 8 above brings system back to an operational state including verification of status.
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