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Asset ID: 1-71-2363263.1
Update Date:2018-02-22
Keywords:

Solution Type  Technical Instruction Sure

Solution  2363263.1 :   Diameter Signaling Router (DSR): Account Locked On IDIh Pro-Trace GUI  


Related Items
  • Oracle Communications Diameter Signaling Router (DSR)
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec DSR
  •  




In this Document
Goal
Solution
References


Created from <SR 3-16397297801>

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.0 and later
Tekelec

Goal

Unable to view IDIH GUI...
Issue caused by Oracle server /u01/app directory reaching 100%

Solution

Located the issue with the "Oracle" server /u01/app reached 100%...
Due to the reason the Application server was unable to access the Oracle server to complete the start of IDIH services.

Steps to resize /dev/mapper/vgroot-oracle

1. df -kh
2. sudo lvresize -L +6G /dev/mapper/vgroot-oracle    (+6G = the amount of space to add to directory)
3. sudo resize2fs /dev/mapper/vgroot-oracle
4. df -kh

steps to restart the oracle database :

1. Login to oracle server as “admusr” and change the user as “sudo su – oracle”.
2. Run this command to restart oracle server “sudo /sbin/service TKLCoracledb restart”.
3. Connect to oracle db as sysdba “sqlplus / as sysdba” and mount the database.

• Run this command from SQL> shutdown immediate;
• Run this command from SQL> startup force;


Example: /u01/app at 100%
[admusr@idih-ora ~]$ df -kh
Filesystem Size Used Avail Use% Mounted on
/dev/mapper/vgroot-plat_root
  6.0G 3.9G 1.8G 70% /
tmpfs 47G 0 47G 0% /dev/shm
/dev/vda1 248M 65M 171M 28% /boot
/dev/mapper/vgroot-plat_tmp
  3.0G 34M 2.8G 2% /tmp
/dev/mapper/vgroot-plat_usr
  4.0G 1.9G 2.0G 49% /usr
/dev/mapper/vgroot-plat_var
  1008M 190M 768M 20% /var
/dev/mapper/vgroot-plat_var_tklc
  7.9G 246M 7.3G 4% /var/TKLC
/dev/mapper/vgroot-oracle
  12G 12G 16M 100% /u01/app
[admusr@idih-ora ~]$


Example: After executing steps to add 6Gb to /u01/app directory
[admusr@idih-ora ~]$ df -h
Filesystem Size Used Avail Use% Mounted on
/dev/mapper/vgroot-plat_root
  6.0G 3.9G 1.8G 70% /
tmpfs 47G 0 47G 0% /dev/shm
/dev/vda1 248M 65M 171M 28% /boot
/dev/mapper/vgroot-plat_tmp
  3.0G 34M 2.8G 2% /tmp
/dev/mapper/vgroot-plat_usr
  4.0G 1.9G 2.0G 49% /usr
/dev/mapper/vgroot-plat_var
  1008M 190M 768M 20% /var
/dev/mapper/vgroot-plat_var_tklc
  7.9G 246M 7.3G 4% /var/TKLC
/dev/mapper/vgroot-oracle
  18G 12G 5.6G 67% /u01/app
[admusr@idih-ora ~]$
 

References

<NOTE:2047745.1> - How to Unlock NSP GUI User Account and Reset Password of Any NSP GUI User Account Through Weblogic GUI

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