ZDLRA Storage Servers With 8TB High Capacity Disks Running Exadata older 12.2 or 12.1 Versions Require Software Update To Receive Replacement Drives

Asset ID:	1-71-2356400.1
Update Date:	2018-04-02
Keywords:

Solution Type Technical Instruction Sure

Solution 2356400.1 : ZDLRA Storage Servers With 8TB High Capacity Disks Running Exadata older 12.2 or 12.1 Versions Require Software Update To Receive Replacement Drives

Applies to:

Zero Data Loss Recovery Appliance Software - Version 12.1.1.1.1 and later
Oracle Exadata Storage Server Software - Version 12.2.1.1.0 to 12.2.1.1.1 [Release 12.2]
Oracle Exadata Storage Server Software - Version 12.1.1.1.0 to 12.1.2.3.5 [Release 12.1]
Zero Data Loss Recovery Appliance X5 Hardware - Version All Versions to All Versions [Release All Releases]
Zero Data Loss Recovery Appliance X6 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Goal

ZDLRA Storage Servers with 8TB disk drives must run a supported Exadata Storage Server software version in order to continue to receive replacement disk drives. 8TB disk drives with make/model HGST H7280A520SUN8.0T have reached end-of-life and will no longer be available as a replacement part once current stock is depleted. The new replacement disk, HGST H7280B520SUN8.0T, is supported with the following Exadata versions: 1) 18.x and higher; 2) 12.2.1.1.2 and higher 12.2; and 3) 12.1.2.3.6 higher 12.1. A storage server running a version lower than one of the aforementioned versions will reject 8TB high capacity disk HGST H7280B520SUN8.0T as an unrecognized disk drive.

Solution

Update storage servers to one of the following Exadata versions that supports new replacement disk HGST H7280B520SUN8.0T:

18.x or higher (18.1.4.0.0 would be the recommended version at the time of writing)
12.2.1.1.2

Verify the ZDLRA Software Version and Exadata System Software compatibility matrix on MOS note Zero Data Loss Recovery Appliance Supported Versions (Doc ID 1927416.1) to select the proper Exadata Software Version based on your ZDLRA Software Version

History

15-Feb-2018 - Published

09-Mar-2018 - Downgraded from CI Alert to HOWTO

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