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Asset ID: 1-71-2352138.1
Update Date:2018-05-04
Keywords:

Solution Type  Technical Instruction Sure

Solution  2352138.1 :   Storage servers with 8TB high capacity disks running Exadata older 12.2 or 12.1 versions require software update to receive newer model replacement drives  


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Related Categories
  • PLA-Support>Eng Systems>Exadata/ODA/SSC>Oracle Exadata>DB: Exadata_EST
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In this Document
Goal
Solution
References


Applies to:

Oracle Exadata Storage Server Software - Version 12.1.1.1.0 to 12.1.2.3.5 [Release 12.1]
Oracle Exadata Storage Server Software - Version 12.2.1.1.0 to 12.2.1.1.1 [Release 12.2]
Oracle SuperCluster Specific Software - Version 2.x and later
Exadata X3-2 Eighth Rack - Version All Versions and later
Exadata X3-2 Full Rack - Version All Versions and later
Information in this document applies to any platform.

Goal

Exadata Storage Servers with 8TB high capacity disk drives must run a supported software version in order to receive newer model replacement disk drives. 8TB high capacity disk drives with make/model HGST H7280A520SUN8.0T have reached end-of-life and will no longer be available as a replacement part once current stock is depleted. The new replacement disk, HGST H7280B520SUN8.0T, is supported with the following Exadata versions: 1) 18.x and higher; 2) 12.2.1.1.2 and higher 12.2; and 3) 12.1.2.3.6 higher 12.1. A storage server running a version lower than one of the aforementioned versions will reject the newer model 8TB high capacity disk HGST H7280B520SUN8.0T as an unrecognized disk drive.  

Solution

Update storage servers to one of the following Exadata versions that supports newer model replacement disk HGST H7280B520SUN8.0T:

  1. 18.x or higher
  2. 12.2.1.1.2 or higher 12.2
  3. 12.1.2.3.6 or higher 12.1

The recommended version is the latest documented in <Document 888828.1>. 

References

<NOTE:2376948.1> - Support Strategy for Replacing a 8TB HDD in SPARC Based Systems

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