Oracle Server X7-2L
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
 

Applies to:

Goal

How to Replace an Oracle Server X7-2L M.2 SSD.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
No special skills required, Customer Replaceable Unit (CRU) procedure

TIME ESTIMATE: 60 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW: An Oracle Server X7-2L M.2 SSD needs replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

M.2 flash SSDs are customer-replaceable units (CRUs) that do not require you to power off the server.

A data backup is not a prerequisite but is a wise precaution.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Prepare the server for service.

1. Extend the server to the maintenance position in the rack.
2. Attach an anti-static wrist strap.
3. Remove the top cover.

2. Locate and Remove the riser containing the failed M.2 Solid State Drive. 

1. . Identify and note the location of the faulty M.2 flash SSD.
   1. Faulty SSDs are identified with a corresponding amber LED on the flash riser board.
      ■ If the SSD fault LED is off, then the SSD is operating properly.
      ■ If the SSD fault LED is on (amber), then the SSD is faulty and should be replaced
2. Remove the riser by rotating both riser board socket ejectors outward as far as they will go.
   1. Note - The green Power LED indicator located on the riser board is extinguished when you open the socket ejectors.
3. Carefully lift the riser board straight up to remove it from the sockets.
4. Place the riser board on an antistatic mat. 

3. Remove an M.2 Flash SSD from the riser.

1. Using your fingers, push the plastic retainer clip through the flash riser board to release the M.2 flash SSD from the riser board.
2. Remove the plastic retainer clip from the M.2 flash SSD.
3. Remove the M.2 flash SSD from the riser baord by lifting up on the end of the M.2 flash SSD where the plastic retainer clip was removed by one-half to one inch.
4. Gently slide the M.2 flash SSD card rearward and out of the connector to disengage the SSD contacts from the riser board socket.
5. Place the M.2 flash SSD on an antistatic mat.

4. Install an M.2 Flash SSD onto the riser.

1. Unpack the replacement M.2 flash SSD.
2. Align and then insert the plastic retainer clip into the slot on the M.2 flash SSD.
3. Hold the M.2 flash SSD so that the end of the card containing the plastic retainer clip is approximately one-half to one inch above the M.2 riser and the other end is adjacent to the riser SSD socket.
4. Gently slide the M.2 flash SSD forward and into the connector to engage the flash SSD contacts with the M.2 riser socket.
5. Using your fingers, push down on the end of the card containing the plastic retainer clip until the M.2 flash SSD snaps into place on the riser.
6. You will hear an audible click when the M.2 flash SSD is secured to the riser.

5. Install an riser board into the riser socket.

1. Ensure that the ejector tabs are in the open position.
2. Align the notch in the replacement riser board with the connector key in the connector socket.
3.  Push the riser board into the connector socket until the riser board is securely seated in the socket.
4. Rotate the riser board socket ejectors inward until the ejector tabs lock the riser board in place.

6. Return the Server to operation

1. Replace the top cover
2. Remove any anti-static measures that were used.
3. Return the server to it's normal operating position within the rack.
4. Login to the ILOM and check to see if any faults were logged against the riser slot. If so clear the fault by logging into the fault management shell. -  
5. > start /SP/faultmgmt/shell
   Are you sure you want to start /SP/faultmgmt/shell (y/n)? y
   
   faultmgmtsp> fmadm faulty
   ...
   FRU : /SYS/MB/M2R0  
   ...
   faultmgmtsp> fmadm repaired /SYS/MB/M2R0     Note - This could also have been /SYS/MB/MR21 depending on which one failed.
   faultmgmtsp> fmadm faulty -a
   No faults found
   faultmgmtsp> exit 

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Verify he new SSD is functioning properly by checking fma and also check the raid is re-syncing.

REFERENCE INFORMATION:
Oracle Server X7-2L Documentation

https://docs.oracle.com/cd/E72463_01/index.html

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