Oracle Server X7-8
 

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In this Document

Goal

Solution

References

Applies to:

Goal

How to Replace an Oracle Server X7-8 Disk.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?: 
No special skills required, Customer Replaceable Unit (CRU) procedure

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW: An Oracle Server X7-8 Disk needs replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The server supports hot-plugging of the storage drives so a complete power down of the server is not required if your storage/OS configuration allows for a hot-plug operation.
If the storage configuration does not allow for hot-plugging of the storage drive the customer should perform an orderly and graceful shutdown of applications and OS.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Removing a Storage Drive

1. Prepare the server for hot service.
    Note - This procedure can also be completed as a warm service or cold service procedure.

2. Identify the storage drive by its position, designation, and the indicators on its front panel.
    Access this component directly from the back of the server.

    Storage Drive Slot Locations:-

          The eight storage drive slots are in the system module (SMOD) and directly accessible at the server back panel. Slots are arranged in two stacked rows of four slots and designated from right to left.

           Please refer the link for the storage drive location illustration : https://docs.oracle.com/cd/E71925_01/html/E71936/gnskx.html#scrolltoc

    To Identify the failed disk, please use the Raid controller specific commands, Use StorCli commands to identify the failed disk,

    To list all available disks and its status, please use the following command and identify the failed disk and its Slot location :

OR

If the disk is part of any redundant array, proceed with replacing the disk. No other steps required from OS
If the disk is configured as simple volume (Raid 0), make sure the disk unconfigured from OS and Volume manager software if any.

3. To unlock the storage drive handle, press the handle release button on the front of the drive.
    The spring-loaded handle pops open.

4. To remove the drive, rotate the handle to its fully open position and pull the drive out of its slot.
    Rotating the handle to its fully open position disengages the drive from its internal connector.

5. If you are replacing the drive, continue to Install a Storage Drive.

6. If you are not replacing the drive, install a filler panel. Install a filler panel in the empty drive slot to maintain proper airflow. Perform administrative tasks to configure the server to operate without the drive.

Installing a Storage Drive

1. Prepare the server for hot service.
    Note - This procedure can also be completed as a warm service or cold service procedure.

2. If necessary, remove the HDD filler panel from the slot.
    Access this component directly from the back of the server.
    Press the handle release button on the front of the filler panel.
    The spring-loaded handle pops open.
    To remove the filler panel, use the handle to pull it out of the slot.

3. Ensure that the drive handle is open.

4. Align the drive with the vacant slot so that the open handle is on the right.

5. Slide the drive into the slot and push it inward until it stops and the handle begins to close.

6. Rotate the handle to the closed position.
    Continue pushing the handle until the drive is flush with the front of the SMOD.

7. Perform administrative procedures to reconfigure the drive.
    The procedures that you perform at this point depend on how your data is configured. You might need to partition the drive, create file systems, load data from backups, or have the drive updated from a    RAID configuration.

   Please refer the document for the list StorCli commands :

   storcli - Storage Command Line Tool - Cheat Sheet (Doc ID 2292619.1)

Check if all HDDs are working normal on Solaris environment.

1. Use format command to check HDD status

2. Use iostat command to check HDD status

3. Use cfgadm command to check HDD connection

4. Check /var/adm/message file if any warning/error related HDD

For other OS, please follow related docs to check if HDD is working normal

Linux:
How to Check for Linux Platform Disk Errors and Online/Offline Status (Doc ID 1002936.1)

Windows:
How to Check for Windows platform disk errors and online/offline status (Doc ID 1011590.1)

REFERENCE

Oracle Server X7-8 Service Manual
https://docs.oracle.com/cd/E71925_01/html/E71936/index.html

References

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