Eagle "rept-stat-mux" command shows BERT Status Failed for all Bus B HIPR2 cards

Asset ID:	1-71-2338133.1
Update Date:	2018-01-16
Keywords:

Solution Type Technical Instruction Sure

Solution 2338133.1 : Eagle "rept-stat-mux" command shows BERT Status Failed for all Bus B HIPR2 cards

Applies to:

Oracle Communications EAGLE (Software) - Version EAGLE 46.0 and later
Information in this document applies to any platform.

Goal

Problem Details:

===========

REPT-STAT-MUX Command shows BERT Status failed for all Bus B HIPR2 Cards.

LED Status verified for Bus B and (Proc/ Shelf) both were showing Green.

> rept-stat-mux

stp3xxxx 17-11-29 09:39:56 GMT EAGLE5 46.0.3-65.26.29
rept-stat-mux
Command entered at terminal #21.
;

Command Accepted - Processing
stp3xxx 17-11-29 09:39:56 GMT EAGLE5 46.0.3-65.26.29
CARD TYPE PST SST AST BITRATE BITRATE BERT
(OPER) (ACT) STATUS
---------------------------------------------------------------------------
1109 HIPR2 IS-NR Active ----- LOW LOW PASS
1110 HIPR2 IS-NR Active ----- LOW LOW FAIL
1209 HIPR2 IS-NR Active ----- LOW LOW PASS
1210 HIPR2 IS-NR Active ----- LOW LOW FAIL
1309 HIPR2 IS-NR Active ----- LOW LOW PASS
1310 HIPR2 IS-NR Active ----- LOW LOW FAIL
2109 HIPR2 IS-NR Active ----- LOW LOW PASS
2110 HIPR2 IS-NR Active ----- LOW LOW FAIL
2209 HIPR2 IS-NR Active ----- LOW LOW PASS
2210 HIPR2 IS-NR Active ----- LOW LOW FAIL
2309 HIPR2 IS-NR Active ----- LOW LOW PASS
2310 HIPR2 IS-NR Active ----- LOW LOW FAIL
3109 HIPR2 IS-NR Active ----- LOW LOW PASS
3110 HIPR2 IS-NR Active ----- LOW LOW FAIL
3209 HIPR2 IS-NR Active ----- LOW LOW PASS
3210 HIPR2 IS-NR Active ----- LOW LOW FAIL
3309 HIPR2 IS-NR Active ----- LOW LOW PASS
3310 HIPR2 IS-NR Active ----- LOW LOW FAIL
4109 HIPR2 IS-NR Active ----- LOW LOW PASS
4110 HIPR2 IS-NR Active ----- LOW LOW FAIL
4209 HIPR2 IS-NR Active ----- LOW LOW PASS
4210 HIPR2 IS-NR Active ----- LOW LOW FAIL
4309 HIPR2 IS-NR Active ----- LOW LOW PASS
4310 HIPR2 IS-NR Active ----- LOW LOW FAIL
5109 HIPR2 IS-NR Active ----- LOW LOW PASS
5110 HIPR2 IS-NR Active ----- LOW LOW FAIL
5209 HIPR2 IS-NR Active ----- LOW LOW PASS
5210 HIPR2 IS-NR Active ----- LOW LOW FAIL
5309 HIPR2 IS-NR Active ----- LOW LOW PASS
5310 HIPR2 IS-NR Active ----- LOW LOW FAIL

Command Completed.

Solution

All Bus B HIPR2 cards required a reseat in the maintenance window one at a time to clear the issue.

Please, note there should be no alarm on Bus A and Bus B need to be manually inhibited before performing the unseat/ reseat of the HIPR2 cards "xx10".

Attachments

This solution has no attachment