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Asset ID: 1-71-2337082.1
Update Date:2017-12-14
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Solution Type  Technical Instruction Sure

Solution  2337082.1 :   SL8500 - Customer Process to Upgrade Library Firmware FRS_8.60 and Above  


Related Items
  • Sun StorageTek SL8500 Modular Library System
  •  
Related Categories
  • PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
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In this Document
Goal
Solution


Applies to:

Sun StorageTek SL8500 Modular Library System - Version Not Applicable and later
Information in this document applies to any platform.

Goal

 How to Find Firmware Update Patches and Upgrade the Sun StorageTek SL8500 Modular Library System With Those Firmware Patches.

Solution

Note: This procedure is for upgrading library firmware to FRS_8.60 or above. The current firmware must be a minimum of FRS_8.51 and SLC 6.60.  To install an older version, downgrade firmware, or if your current firmware version is below FRS_8.51 contact Oracle support.

Downloading Firmware from My Oracle Support:

1. Go to My Oracle Support (MOS): https://support.oracle.com/

2. Sign in to your MOS account.

3. Click the Patches & Updates tab.

4. In the Patch Search tab, click Product or Family (Advanced).

5. In the Product field, enter SL8500 and then select Sun StorageTek SL8500 Modular Library System from the drop-down list.

6. In the Release field, select the firmware version.

7. Click Search.

8. Click the link under Patch Name.

9. Click Download and save the file to a location on your system. Extract the ZIP archive to a folder on your system.

 

Loading Firmware:

Note: Code load is not available at the local operator panel.

1. Download the code to the system you will use to run SLC (see "Downloading Firmware from My Oracle Support").

2. Review the prerequisites and code load instructions provided with the download.

3. Log in to SLC.

If upgrading an SL8500 complex, start an SLConsole session on any library in the complex. The upgrade propagates to all libraries in the complex from a single SLConsole session.

4. Select Tools > Diagnostics, and then select the Library in the device tree.

5. Click the Load Code tab.

6. Click Browse, and then locate the firmware package on your system. Within the firmware package, select the SL8500_FRS<X.XX>_firmware.jar file.

7. In the File Load Console Window, verify the file contents contain the FRS version of code you intend to load.

8. Click the Load button. The process could take up to 10 minutes as the library loads and then unpacks the code.

9. Verify the package unpacked successfully (Failed 0). If there are any failures, contact Oracle support.

 

Activating Firmware:

Note: To activate code, the library must reboot. Schedule the activation accordingly.  
         Reference the section of Chapter 13 of the StorageTek SL8500 User's Guide titled "Rebooting the Library".

1. If you have not already downloaded and unpacked the code, see "Loading Firmware".

2. Take the library and all drives offline before activating new code.

Reference the section of Chapter 13 of the StorageTek SL8500 User's Guide titled "Taking the Library Offline"

3. In SLConsole, select Tools > Diagnostics, and then select the Library in the device tree.

4. Click the Activate Code tab.

5. From the Target drop down list, select the code package to activate (in this case SL8500 Code). In the Available Versions section, select the code version to activate (usually the highest FRS version listed).

6. Click the Activate button. Read the caution, and then click OK. Approximate activation time is 45 minutes (+/- 15) for a four robot configuration. An eight robot configuration can increase this time by about 25 minutes.

Caution: Do not open the door or power cycle the SL8500 or robots during this phase. Potential damage can be done to controller cards. Do not reboot any devices in the library or execute any operations on the library while activating code.

7. When the Overall Progress bar reaches 100%, verify that the code activated successfully (Failed - 0). Skipped means that the version is already on the device, so activation is not necessary. If something failed, contact Oracle support.

8. When the activation process finishes and there are no failures, click Reboot to reboot the library (in a complex click All Libraries In Complex).

9. Click OK to terminate the SLConsole session. After library initialization completes, you can log back in to SLConsole.

Approximate time is 3 to 5 minutes for SLConsole reconnect and 5 to 8 minutes for all devices to become green on SLConsole (if the front access doors have not been opened, otherwise, an audit is automatically triggered, which can take 20-120 minutes depending on the size of the library).

Reference Chapter 13 of the StorageTek SL8500 User's Guide for assistance with putting the library and drives back online.

Note: If you encounter errors while updating firmware, contact Oracle support.

 

Downgrading Firmware:

Contact Oracle support if you wish to downgrade code or install a version of code below FRS_8.51.


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