Oracle Server X7-2L
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
 

Applies to:

Goal

How to Replace an Oracle Server X7-2L HDD.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
No special skills required, Customer Replaceable Unit (CRU) procedure

TIME ESTIMATE: 30 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW: An Oracle Server X7-2L HDD needs replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

The server supports hot-plugging of the storage drives so a complete power down of the server is not required if your storage/OS configuration allows for a hot-plug operation.
If the storage configuration does not allow for hot-plugging of the storage drive the customer should perform an orderly and graceful shutdown of applications and OS.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Prepare the server for service.

1. Replacing a drive does not require removing the server from a rack.
2. The solid-state drives (SSDs) or hard-disk drives (HDDs) in the server are hot-pluggable, but this capability depends on how the drives are configured. To hot-plug a drive you must be able to take the drive offline before you can remove it.
3. When you take the drive offline, you prevent any application from accessing the drive and remove the logical software links to the drive. If the Storage Drive provides the operating system and the operating system is not mirrored on another drive or if the drive cannot be logically isolated from the online operations of the server then the server will need to be shut down before drive replacement.

2. Identify the failed Disk need to be replaced.

The server supports 12 HDD/SSD and the slot numbering is as follows :

To Identify the failed disk, please use the Raid controller specific commands, Use StorCli commands to identify the failed disk,

To list all available disks and its status, please use the following command and identify the failed disk and its Slot location :

  OR

If the disk is part of any redundant Raid array, proceed with replacing the disk. No other steps required from OS
If the disk is configured as simple volume (Raid 0), make sure the disk unconfigured from OS and Volume manager software if any.

3. Remove the Disk

1. On the drive that you plan to remove, push the latch release button to open the drive latch
2. Grasp the latch and pull the drive out of the drive slot

4. Install the Disk

1. Remove the replacement drive from its packaging and place the drive on an anti-static mat.
2. If necessary, remove the drive filler panel.
3. Align the replacement drive with the drive slot.
4. Slide the drive into the slot until the drive is fully seated
5. Close the drive latch to lock the drive in place
6. Perform administrative tasks to reconfigure the drive.

5. Return the Server to operation.

1. If the server was shut down to perform the drive replacement power on the server and boot the system.
2. Perform administrative tasks to reconfigure the drive. The procedures that you perform at this point depend on how your data is configured. You might need to partition the drive, create file systems, load data from backups, or have the drive updated from a RAID configuration.
3. Verify the replaced disk is detected and available to the system.
4. Use the Storcli command to check and ensure the disk is detected by the system and rebuild process is started if the disk is part of a redundant array.
5. If the disk is configured as simple volume (Raid 0), you may need to configure the new disk using the storcli commands

Please refer the document for the list StorCli commands :

storcli - Storage Command Line Tool - Cheat Sheet (Doc ID 2292619.1)

REFERENCE INFORMATION:

Service Manual X7-2L Server

https://docs.oracle.com/cd/E72463_01/html/E72474/index.html

Servicing Storage Drives (CRU)

https://docs.oracle.com/cd/E72463_01/html/E72474/gqtcs.html#scrolltoc

To download the StorCli utility : https://www.broadcom.com/support/oem/oracle/12gb/sas-12gbs-pcie-raid-hba-16-port-internal

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