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Asset ID: 1-71-2323819.1
Update Date:2018-05-14
Keywords:
Solution Type  Technical Instruction Sure

Solution  2323819.1 :   How to Replace an Oracle Server X7-2 Internal SAS Cable  

Related Items 
    

  • Oracle Server X7-2
    •  
Related Categories 
    

  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
    •  






Oracle Confidential PARTNER - Available to partners (SUN).

Reason: FRU part cap    


Applies to:  

Oracle Server X7-2 - Version All Versions to All Versions [Release All Releases]
x86_64



Goal


How to Replace an Oracle Server X7-2 Internal SAS Cable.


Solution


DISPATCH INSTRUCTIONS


WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
Oracle Server X7-2 Training


TIME ESTIMATE: 45 minutes


TASK COMPLEXITY: 1


FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:


PROBLEM OVERVIEW: An Oracle Server X7-2 Internal SAS Cable needs replacement


WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :


If the system is still up and functioning, customer should perform an orderly and graceful shutdown of applications and OS.  Then power off the server and remove the AC power cords from the system.

A data backup is not a prerequisite but is a wise precaution.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Prepare the server for service.


    

  1. Power off the server and disconnect the power cords from the power supplies.
    2. 

  2. Extend the server to the maintenance position in the rack.
    3. 

  3. Attach an anti-static wrist strap.
    4. 

  4. Remove the top cover.
    5. 



2. Disconnect both SAS cables from the disk backplane by pressing the latch on the cable connector and then pulling out the connector.


3. Disconnect the SAS cables and the super capacitor cable from the internal host bus adapter (HBA) card.


4. Remove the PCIe riser from PCIe slot 3 and 4 and disconnect the SAS cables:


    

  1. open the green-tabbed latch located on the rear of the server's chassis next to the PCIe slot 3 to release the PCIe card holding bracket.
    2. 

  2. To release the riser from the motherboard connector, lift the riser's green-tabbed release lever to the open position.
    3. 

  3. Grasp the riser with both hands and remove it from the server.
    4. 

  4. Disconnect the M.2 SATA cable between the PCIe riser and motherboard SATA connector.
    5. 

  5. Disconnect the SAS cables from the internal HBA card installed in PCIe slot 4 by pressing the latch and then pulling out the connector. Note the cable locations and their order to ensure they are reinstalled in their proper locations.
    6. 

  6. Disconnect the super capacitor cable from the internal HBA card in slot 4.
    7. 

  7. Place the riser and cards on an anti-static mat.
    8. 



5. Carefully remove the SAS cables and the super capacitor cable from the server.


6. Install the replacement Internal SAS Cables.


    

  1. Carefully guide SAS cables and the super capacitor cable along the left-side cable trough.
    2. 

  2. Connect the super capacitor cable to the super capacitor.
    3. 

  3. Connect the SAS cables and the super capacitor cable to the internal HBA card. Be sure to connect the SAS cables in the correct locations, the sas cable connected to C0 on the HBA should connect to the disk backplane connector SAS 0-3 and the sas cable connected to C1 on the HBA should connect to the disk backplane connector SAS 4-7.
    4. 

  4. Install the SAS cables into the disk backplane
    5. 

  5. Reconnect the M.2 SATA cable between the PCIe riser and the motherboard SATA connector.
    6. 

  6. Raise the green-tabbed release lever on the PCIe riser to the open (up) position, and then gently press the riser into the motherboard connector until it is seated.
    7. 

  7. Ensure that the rear bracket on the internal HBA card in PCIe slot 4 is connected to the slot in the server's chassis side wall. If the bracket is not connected, remove the riser and reposition it so that the rear bracket connects to the side wall, then gently press the riser into the motherboard connector.
    8. 

  8. Press the green-tabbed release lever on the PCIe riser to the closed (down) position.
    9. 

  9. To secure the PCIe card's rear bracket to the server, close the green-tabbed latch on the rear of the server's chassis. Note - If the riser does not have a PCIe card installed in slot 3, install a PCIe slot filler panel and close the green-tabbed latch to secure the PCIe slot filler panel.
    10. 

  10. Reconnect any external or internal cables that were previously disconnected if they have not already been reconnected.
    11. 



7. Return the Server to operation


    

  1. Replace the top cover
    2. 

  2. Remove any anti-static measures that were used.
    3. 

  3. Return the server to it's normal operating position within the rack.
    4. 

  4. Re-install the AC power cords and any data cables that were removed but not yet replaced.
    5. 

  5. Power on server. Verify that the Power/OK indicator led lights steady on.
    6. 



 


OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Boot up system and verify full functionality

REFERENCE INFORMATION:
Oracle Server X7-2 Documentation


https://docs.oracle.com/cd/E72435_01/index.html



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