Oracle Server X7-2
 

PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: x64-CAP VCAP
 

Applies to:

Goal

How to Replace an Oracle Server X7-2 PCIe Riser Card.

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE FIELD ENGINEER/ADMINISTRATOR NEED?:
No special skills required, Customer Replaceable Unit (CRU) procedure

TIME ESTIMATE: 60 minutes

TASK COMPLEXITY: 0

FIELD ENGINEER/ADMINISTRATOR INSTRUCTIONS:

PROBLEM OVERVIEW: An Oracle Server X7-2 PCIe Riser Card needs replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

If the system is still up and functioning, customer should perform an orderly and graceful shutdown of applications and OS.  Then power off the server and remove the AC power cords from the system.

A data backup is not a prerequisite but is a wise precaution.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Prepare the server for service.

1. Power off the server and disconnect the power cords from the power supplies.
2. Extend the server to the maintenance position in the rack.
3. Attach an anti-static wrist strap.
4. Remove the top cover.

2. Locate and Remove the PCIe Riser.

1. There are three PCIe risers in the system. They are numbered 1, 2, and 3 from left to right when you view the server from the rear. PCIe riser 3 has support for two PCIe cards slots 3 and 4, slot 4 is an internal slot reserved for the internal sas controller and is located under PCIe slot 3. PCIe riser 3 also supports an M.2 mezzanine. Make sure that the risers for PCIe slots 1 and 2 are not installed in the PCIe riser 3 location and vice versa.
2. Identify the PCIe riser to be replaced. If a PCIe card is installed in the riser, disconnect any external cables from the card. Note the cable locations and their order to ensure they are reinstalled in their proper locations.
3. For PCIe risers 1 or 2:
   
   1. lift the green-tabbed latch on the rear of the server's chassis next to the applicable PCIe slot to release the PCIe card's rear bracket.
   2. Lift the riser release lever with one hand and use your other hand to remove the riser from the motherboard connector.
   3. place the riser (and card if installed) on an anti-static mat and make a note of the slot in which the PCIe riser was originally installed so that it can be reinstalled into it's proper slot.
4. For PCIe riser 3:
   
   1. open the green-tabbed latch located on the rear of the server's chassis next to the PCIe slot 3 to release the PCIe card holding bracket.
   2. To release the riser from the motherboard connector, lift the riser's green-tabbed release lever to the open position.
   3. Grasp the riser with both hands and remove it from the server.
   4. Disconnect the M.2 SATA cable between the PCIe riser and motherboard SATA connector.
   5. Disconnect the SAS cables from the internal HBA card installed in PCIe slot 4 Note the cable locations and their order to ensure they are reinstalled in their proper locations.
   6. Disconnect the super capacitor cable from the internal HBA card in slot 4.
   7. Place the riser and cards on an anti-static mat.
5. Remove any PCIe card(s) from the PCIe riser. Hold the riser in one hand and use your other hand to carefully pull the PCIe card connector from the riser.
6. Disconnect the rear bracket that is attached to the PCIe card from the rear of the PCIe riser.
7. Place the PCIe card(s) on an antistatic mat.

3. Replace the PCIe riser.

1. Remove the replacement PCIe riser from it's anti-static bag and place on an anti-static mat.
2. If the riser has any PCIe card(s) insert the rear bracket that is attached to the PCIe card into the PCIe riser. Hold the riser in one hand and use your other hand to carefully insert the PCIe card connector into the Riser.
3. Install the PCIe riser with the installed PCIe card into the server.
4. For PCIe risers 1 or 2:
   1. raise the PCIe riser release lever (marked with a green tab) to the open (up) position
   2. Making sure to replace the riser into the same position from which it was removed, gently press the riser into the motherboard connector until it seats and press the green-tabbed, riser release lever to the closed (down) position.
   3. Close the green-tabbed latch on the rear of the server's chassis next to the applicable PCIe slot to secure the PCIe card's rear bracket to the server's chassis.
5. For PCIe riser 3:
   1. reconnect the SAS cables and the super capacitor cable to the internal HBA card. Be sure to connect the SAS cables in the correct locations, the sas cable connected to C0 on the HBA should connect to the disk backplane connector SAS 0-3 and the sas cable connected to C1 on the HBA should connect to the disk backplane connector SAS 4-7.
   2. Reconnect the M.2 SATA cable between the PCIe riser and the motherboard SATA connector.
   3. Raise the green-tabbed release lever on the PCIe riser to the open (up) position, and then gently press the riser into the motherboard connector until it is seated.
   4. Ensure that the rear bracket on the internal HBA card in PCIe slot 4 is connected to the slot in the server's chassis side wall. If the bracket is not connected, remove the riser and reposition it so that the rear bracket connects to the side wall, then gently press the riser into the motherboard connector.
   5. Press the green-tabbed release lever on the PCIe riser to the closed (down) position.
   6. To secure the PCIe card's rear bracket to the server, close the green-tabbed latch on the rear of the server's chassis. Note - If the riser does not have a PCIe card installed in slot 3, install a PCIe slot filler panel and close the green-tabbed latch to secure the PCIe slot filler panel.
6. Reconnect any external or internal cables that were previously disconnected to the replacement PCIe card if they have not already been reconnected.

4.Return the Server to operation

1. Replace the top cover
2. Remove any anti-static measures that were used.
3. Return the server to it's normal operating position within the rack.
4. Re-install the AC power cords and any data cables that were removed but not yet replaced.
5. Login to the ILOM and check to see if any faults were logged against the PCIe slot. If so clear the fault by logging into the fault management shell. -  
   > start /SP/faultmgmt/shell
   Are you sure you want to start /SP/faultmgmt/shell (y/n)? y
   
   faultmgmtsp> fmadm faulty
   ...
   FRU : /SYS/MB/PCIE2
   ...
   faultmgmtsp> fmadm repaired /SYS/MB/PCIE2
   faultmgmtsp> fmadm faulty -a
   No faults found
   faultmgmtsp> exit
6. Power on server. Verify that the Power/OK indicator led lights steady on.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Boot up system and verify full functionality

REFERENCE INFORMATION:
Oracle Server X7-2 Documentation

https://docs.oracle.com/cd/E72435_01/index.html

This solution has no attachment