Oracle ZFS Storage Appliance: Support Strategy for Replacing a 200GB SSD (October 2017)

Asset ID:	1-71-2309439.1
Update Date:	2018-05-03
Keywords:

Solution Type Technical Instruction Sure

Solution 2309439.1 : Oracle ZFS Storage Appliance: Support Strategy for Replacing a 200GB SSD (October 2017)

Applies to:

Oracle ZFS Storage ZS5-4 - Version All Versions and later
Oracle ZFS Storage ZS5-2 - Version All Versions and later
Oracle ZFS Storage Appliance Racked System ZS5-4 - Version All Versions and later
Oracle ZFS Storage Appliance Racked System ZS5-2 - Version All Versions and later
Oracle ZFS Storage ZS4-4 - Version All Versions and later
7000 Appliance OS (Fishworks)

Goal

BEFORE CONTINUING with the order for a replacement of a 200GB SSD, please ENSURE you have READ and UNDERSTAND the information contained in this document.

Failure to ADHERE to this document WILL result in delays to Customer problem resolution.

IMPORTANT NOTE: The 200GB SSD (HUSMM1640ASS200 - Oracle Part Numbers 7094120, 7094126 & 7309938) has very LIMITED AVAILABILITY, a replacement 200GB SSD will be provided.

However, the replacement part requires a minimum AK Firmware version of 2013.1.7.0 (OS 8.7.0 or higher) for the ZFS Storage Appliance.

Updating your software to the recommended reversion of AK will help to expedite part replacements process.

Please see MOS Document ID 2021771.1 for the latest ZFS Storage Appliance Software Requirements and Updates process.

IMPORTANT NOTE: If the ZFS Product is unable to be upgraded to the required AK Firmware version, the original replacement part request (for the 'older' part number) will be placed on back order with an Undetermined Delivery commitment.

Solution

To use the New Oracle Part Number for the 200GB SSD (7350580, 7350578 & 7350582) as a replacement part, the AK revision has to be at the minimum AK Firmware reversion of 2013.1.7.0 (OS 8.7.0 or higher) for ZFS products.

200GB SSD Alternate Part numbers. (Note: AK/OS revision must be at 8.7 or above to use the Alternate 200GB SSDs)

Oracle Part Number	Description	Alternate Part Number	Used In
7094120	200GB SAS Solid State Drive Assembly	7350580	DE2-24C
7094126	200GB SAS Solid State Drive Assembly	7350578	DE2-24P
7309938	200GB SAS Solid State Drive Assembly	7350582	J44XX

Please follow the AK Administration Guide for the correct upgrade process. Documents are provided below as references to assist with the upgrade process.

References

Document : 1513423.1 - Sun Storage 7000 Unified Storage System: How to Upgrade the Appliance Kit Software and Service Processor BIOS/ILOM Firmware

Document : 1447284.1 - Sun Storage 7000 Unified Storage System: How to Upgrade a Clustered System

References

<NOTE:2317966.1> - Product Software Upgrade Required to Avoid Future Potential Compatibility Issues with Certain 200GB Disk Drives
<NOTE:2021771.1> - Oracle ZFS Storage Appliance: Software Updates
<NOTE:2316083.1> - Support Strategy for Replacing a 200GB SSD in SPARC Based Systems

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