How to Replace a SPARC T8-4 Processor Module (PM) or Processor Filler Module (PFM) [VCAP]

Asset ID:	1-71-2295088.1
Update Date:	2018-03-16
Keywords:

Solution Type Technical Instruction Sure

Solution 2295088.1 : How to Replace a SPARC T8-4 Processor Module (PM) or Processor Filler Module (PFM) [VCAP]

Applies to:

SPARC T8-4 - Version All Versions and later
Information in this document applies to any platform.

Goal

How to Replace a SPARC T8-4 Processor Module (PM) or Processor Filler Module (PFM)

Solution

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To report errors or request improvements on this procedure, please add a comment on Doc ID: 2295088.1

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ESD Caution:

Circuit boards and drives contain electronic components that are extremely sensitive to static electricity. Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards. Do not touch the components along their connector edges.
Use a Antistatic Wrist strap. Attach one end of the strap to your wrist and the other end to the chassis, depending on what type of strap you use, with the adhesive end or the metal plug.
Use an Antistatic Mat. Place ESD-sensitive components such as motherboards, memory, and other PCBs on an antistatic mat.

Contamination Caution:

Dust particles of packaging material are number one cause of datacenter contamination. Make sure to remove all packaging material, up to the ESD safe packaging material, while still being outside the datacenter.

DISPATCH INSTRUCTIONS

WHAT SKILLS ARE REQUIRED?: SPARC T8-4 Product Training required, to be serviced by qualified Oracle Service personnel, requires the ability to follow steps similar to what is in the Product Service manual.

Time Estimate: 60 minutes

Task Complexity: 1

REMOVAL/REPLACEMENT INSTRUCTIONS:

PROBLEM OVERVIEW: SPARC T8-4 Processor Module (PM) or Processor Filler Module (PFM) Replacement

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Note:

A data backup is not a prerequisite but is a wise precaution.
If the system is still up and functioning, the Customer should perform an orderly and graceful shutdown of the applications and operating system.
Then power off the server and remove the AC power cords from the system. For ALL scenarios where an AC power down or AC power cycle is required for a T8-x server, please always use the steps in doc 1571054.1 prior to physically removing AC power cables from the server.

WHAT ACTIONS ARE REQUIRED?:

Damage Alert:

Perform a visual inspection of the replacement part to make sure that there are no damaged components, connectors, bent pins, damaged packages during shipping, etc. If the part is damaged, don't install it into the system, order a new part. Handle with caution and package carefully the return part to avoid any damages during shipping.

NOTE:

Until Further notice this T8 Part must be submitted through the CPAS process. The FE may not always see the CPAS note, so please make sure you alert the FE to add it in the task too. Once you have the CPAS# please add it into the SR notes for all to see.
See this link for more information about the CPAS process: https://stbeehive.oracle.com/teamcollab/overview/CPAS
Further details: Mandatory NCAT/CPAS for Specific SPARC T8 Series Servers FRU's/CRU's (Doc ID 2297742.1)

Replace the Processor Module or Processor Filler Module

1. Prepare the server for service.

a. Power off the server and disconnect the power cords from the power supplies.
b. Attach an anti-static wrist strap.

2. Squeeze the release latches together on the two extraction levers and pull the extraction levers out to disengage the processor module from the server.

3. Pull the processor module or processor filler module halfway out of the server.

4. Press the levers back together, toward the center of the module.

Note - This will keep the levers from getting damaged when you remove the processor module or processor filler module from the server.

5. Using two hands, completely remove the module and place the module on an antistatic mat.

Caution - Do not touch the connectors at the rear of the module.

6. If you are replacing a Processor Module (PM), remove the cover from the processor module:

a. Press down on the green button at the top of the cover to disengage the cover from the processor module.
b. Keeping the button pressed down, push the cover toward the rear of the processor module and lift the cover up and away from the processor module.

7. Remove all DIMMs from the faulty processor module and set them in a safe place on an antistatic mat.

8. Install all of the DIMMs that were removed from the faulty processor module into the replacement processor module and install the top cover.

9. Insert the processor module or processor filler module, into the empty module slot in the server.

10. Bring the levers together toward the center of the module and press them firmly against the module to fully seat the module back into the server.

Note - The levers should click into place when the module is fully seated in the server.

11. Return the Server to operation.

    a. Remove any anti-static measures that were used.
    b. Re-install the AC power cords and any data cables that were removed.
    c. Power on server. Verify that the Power/OK indicator led lights steady on.

Verify the Processor module Functionality

1. Use the "show faulty" (under the ILOM) command to determine if the replaced processor module is shown as enabled or disabled:

-> show faulty

2. If the output from the "show faulty" command shows the replacement processor module as disabled see https://docs.oracle.com/cd/E79179_01/html/E80512/gosge.html#scrolltoc

Verify that the OK LED is lit on the processor module and that the Fault LED is not lit. Verify that the front and rear Service Required LEDs are not lit.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE FE/ADMINISTRATOR NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Boot system and monitor boot sequence for errors. Test functionality of system:
1. Run the Solaris "fmadm faulty" and SP/ILOM "show faulty" command to verify that the fault has been cleared.
2. Perform one of the following tasks based on your verification results:
   * If the previous steps did not clear the fault, refer to doc 1004229.1 for information about the tools and methods you can use to diagnose and clear
     component faults.
   * If the previous steps indicate that no faults have been detected, the component has been replaced successfully. No further action is required
3. Restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:
https://support.oracle.com/handbook_partner/Systems/SPARC_T8_4/components.html#CPUModule

REFERENCE INFORMATION:
SPARC T8-4 Service Manual: https://docs.oracle.com/cd/E79179_01/html/E80512/index.html

Save

References

<NOTE:1571054.1> - Performing an AC power cycle on the T3/T4/T5/S7/T7/T8 Servers

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