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Asset ID: 1-71-2283643.1
Update Date:2017-07-07
Keywords:

Solution Type  Technical Instruction Sure

Solution  2283643.1 :   Eagle-46.2.0: Minor Application Failure EPAP-A  


Related Items
  • Oracle Communications EAGLE (Software)
  •  
Related Categories
  • PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec OS EPAP ECAP
  •  




In this Document
Goal
Solution


Created from <SR 3-15241284811>

Applies to:

Oracle Communications EAGLE (Software) - Version EPAP 16.0 and later
Information in this document applies to any platform.

Goal

How to clear alarm from Eagle banner when there is no alarm on EPAP servers?

Solution

Please use the following steps to clear verify and clear the Eagle alarm:

  1. Locate reported alarm in the Alarm and maintenance section in the EPAP manual (ex 6000000000000080 - PDB Backup failed)
  2. Run this command on the EPAP that is reporting the alarm: ( eagle_alarm_util)
  3. Look through the menu to find the alarm associated with the alarm code to turn it off using this example for the correct syntax to be used. (eagle_alarm_util pdb_backup_error off)

Please contact the OS Technical Support Team should this procedure not work.
 


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