RMA template

Asset ID:	1-71-2281694.1
Update Date:	2017-11-12
Keywords:

Solution Type Technical Instruction Sure

Solution 2281694.1 : RMA template

Related Items


Oracle Communications Diameter Signaling Router (DSR)
 Tekelec HLR Router

Related Categories


PLA-Support>Sun Systems>CommsGBU>Global Signaling Solutions>SN-SND: Tekelec DSR

In this Document

Goal

Solution

Oracle Confidential PARTNER - Available to partners (SUN).
Reason: partner

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 3.0 to DSR 8.0.0 [Release DSR 3.0 to DSR 8.0]
Tekelec HLR Router - Version HLRR 3.0 to HLRR 4.0 [Release HLRR 3.0 to HLRR 4.0]
Tekelec

Goal

To provide template to capture necessary data to RMA a failed component.

Solution

------------- Template Start ---------------------

In For Customer Use Only

· SR Number:

· Contact for SR:

Shipping Information

· Shipping Contact Name:

· Shipping Contact Number:

· Shipping Contact Email Address:

· Complete Shipping Address:

Product / System Information:

· Site Location:

· System Number:

Task Information

· TPD Software Load:

· Desired Firmware level:

Detail of the Faulty Part

· Part Number :

· Serial Number:

· Failure Reason or Justification:

------------- Template End ---------------------

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